HORRIBLE CUSTOMER SERVICE! The front desk staff is extremely rude! I asked for my records and she said to give them 2 to 3 days to get them together. I called 3 days later to see if they were ready and she said "they were ready last week". I went to pick them up and was not greeted and she gave me my records did not speak to me and shut the glass window. This is the most unprofessional doctors office I have ever come across. Will definitely be switching doctors.
14546 Old Saint Augustine Rd Ste 311Jacksonville, FL 32258
From Business: Dr. Greenhaw graduated Magna Cum Laude from University of Georgia (Athens, GA), where he received a BS Degree in Microbiology, followed by graduation from the Med…
Horrible customer service. The office manager was rude and unprofessional. I will be changing doctors obliviously they give her the freedom to feel like she can speak to anyone any way she pleases..
Horrible customer service from the office staff. I just called to speak to the Dr assistant about my labs, and they put me on hold for six minutes. When they finally came back, the receptionist told me that "no one is here" and just to call back tomorrow. When I told her that I had been on hold for six minutes, she couldn't care less- she was like "ok". Horrible staff- I am leaving to go to a better provider.