Having never used property management plus currently living out-of-town, Charles has made renting my home so easy and stress free. He always responds quickly to texts, calls, emails and I feel confident he is taking care of both me and my tenants.
6500 Lake Gray BlvdJacksonville, FL 32244
Worst company EVER! Resided in this home for less than 1 week before realizing under kitchen sink is completely covered in mold n caved in im washing my dishes in tub! Called n 5 days later still washing my dishes in bathroom. Not going to mention EVERYTHING! . Oh n its been 95° in my home for 5 days as well n i live in fl n have 3 children! Already 1 of the worst decisions ive ever made moving into this home. This home was NOT ready nor is it fit for people to live here yet noone has even called us back!
We had a rental off Mackinaw Road on Jacksonville Florida with this company (Feb 2015). When we signed the lease (which we still have for documentation as well as pictures) we were assured everything would be taken care of, like the roof leak in the back bedroom, peeling linoleum, doors that were warped, moldy smells after a week and so much more. We went ahead and paid $1300 to move in. Our AC wasn't installed until 2 days after we signed the lease and handed the keys. The back roof was reported when we spoke with them and signed the lease. There was water on the floor and it hadn't been cleaned and the leak hadn't been taken care of. I kept reporting it to the rental agency and they were just getting tired of me calling. Months later, they came out and put a tarp over our roof. I was so angry I kept calling. It got so bad I could see all the way through. It smelled so bad and it was making my daughter sick because she was in the room next to it. We paid them 1400 at one time and still have the receipt because we really wanted them to deal with it. The next week or so, there maintaince men came and tried just patching the ceiling up with white ceiling paste (best guess). That's all. So after giving them our 1400, we decided we had to save up and move due to our health declining. Before we did move, we also hired someone to check for mold. He determined there was mold, but had to check to see what different kinds there were. We didn't have the money to invest and had to cut ties. Now there collecting, on their evaluation sheet, they say we owe for damages like roof, carpet (when all floors were linoleum, which was in our contract. We took great care of that place. This company did an awful job and now are charging us $5,000 This is causing our family major strife as business owners. We have to hire a lawyer if nothing can be done on their side, which we don't want to do but will if we can't come up with a conclusion.
Never rent from this place! Beware. They hang up the phone on me. Block my email address from emailing them. It takes maintenance 5 days to come out. They had to repipe my house even though I thought the house was ready to go when I moved in. After said repipe my water bill went from $60 to $500, and I've called and told them that there's a leak and it's been almost 2 weeks with no response or fix. Now I'm on a 20 minute hold after being hung up on the first time. This is a horrible horrible company. Please never rent from them.
Never rent from this company!!!!! Had to pay a double deposit which was over $2000 . They won't fix anything and if they do it takes months for the maintenance guy to come out, to only do a half ass job. We were told lawn care was part of our rent yet and our lawn would be maintained weekly. It has probably been cut three times in 6 months. Our ac went out and was told it would be days before it could be fixed. Might I add we have a 2 week old and a 6 year old sitting in a house that is up to 98 degrees! They staff is rude. They tell you they are working on getting things done and never do it. BEWARE!!!! DO NOT RENT FROM THIS COMPANY! !!!!
HORRIBLE!!!!!!!!!!!! Unless you're ready to waste your money and have NON professional people attempt to fix your things I would NOT rent from them if it was a last resort. They took advantage of my client because they were from out of state. My client is now a taking legal action against them. This company WILL threaten and even take action of eviction if you are 5 DAYS late on rent. They're over priced, their properties are SH*T. Infestations, leaks, bad windows, houses that are like swis cheese. You want a high electric bill, you like to be ignored? Go ahead, rent from them. The man from 2015 is telling the truth, he should have taken legal action against them. Sewage, especially raw, is a Florida statute no no!!!!! Make sure you know your statutes people and again I URGE you … LOOK ELSEWHERE!!!!!! Even if you're desperate, you'll be happier you did.
They are slumlords, the staff is rude and they charge ridiculous rent and don't fix anything. If you're thinking about renting from them Don't. Beware, Beware, Beware, Beware!
They r SLUMLORDS!!!! We rented 8030 noroad. We moved in may. The first week of june our plumbing backed up and we had raw sewage in pur tub. We called management immediately. After 3 days of no return phone call we chose to withhold junes rent until the problem was resolved. A few days after we complainec we got an eviction notive. We found out that before we were even served with papers it was put back on the market. Wjen we were evicted in july 8 they still hadnt even sent anyone to look at the problem. We lost everything except the clothes on our nack
ROACH INFESTED, ANTS ARE VERY BAD ALSO, STAFF IS VERY RUDE! WHEN I FIRST MOVED IN THEY SAID THEY SPRAY WEEKLY FOR BUGS BUT DO NOT! NO SCREENS ON ANY WINDOWS, MAILBOX DIDNT LOCK, ITS VERY GHETTO!!! HORRIBL PLACE TO LIVE!!!!
Roaches,they painted over everything including bugs. Rude office staff. Terrible area. Jacksonville is a horrible place to live stay away!!!