Everything in the other review fro 2009 is just the opposite of what this store is today in 2018. Great service, courteous, helpful and knowledgeable staff. Yes, their prices are often a bit higher than Lowes or Home Depot, but I can almost NEVER find good and quick help at those mega-chains. Also, ACE always has sales, and those prices will usually beat the big chain prices. I suggest you support your LOCALLY OWNED,small businesses. They are an endangered species. Also, this store REFILLS propane tanks, and you get a full 20 pounds of propane instead of the 15 pounds you get from Blue Rhino at the chain stores, but for the same price or less. So you are only getting $15 worth of propane for $20 at Lowes & H.D. And NO, I am not connected with this store in any way, but I do almost always got there before I go to the big chain stores. They often carry things the big chain stores don't have.
Staff is very helpful and knowledgeable. Great store and convenient for our neighborhood. Nice selection and variety of items for a small hardware store.
Purchased (4) hanging pots of Vista Fuchsia (Supertunia) in March 2017. Was told they could handle full or partial sun, and are low maintenance. Two of them have already died. I requested store credit and Evan declined stating there is no warranty on hanging plants. Very disappointing and not the service I expect considering the money I've spent with Hagan over the years. Time to find another place to spend my money$$ Sep 2016- 2 stars- Every visit to Hagan's is usually a good one. Today's...not the best experience. I had a $10 of $50 to use so I was getting an air filter, plug, and chain for my stihl quick attachment system. The guy tried to sell me the wrong filter for stihl. Huge no no. Lucky I knew which one my head unit needed! Had to wait for him to go to back 2x which was 4 minutes per trip. Hey...here's an idea...keep your stock on sales floor where customers shop. Wait...that makes sense. Scratch that! Then the girl at register didn't know how to check to see if they had a tan sidekick in stock. That took a few minutes for someone to help! Sorry Ace. I love you guys (despite your high prices), but today just wasn't the best experience.
Friendly, helpful family run business carrying items you can't find in the big box stores. Hardware to small engine parts, always ready to help.
I have been doing business with these guys for fifty years. Long before you could run up to Walmart or purchase things on line. I have hunted with a double barrel shotgun I bought from them for all these years. Got a great deal on that old used gun. But never will I forget the great deal I got.
The gunsmith is good, a reasonable price, but the customer service is so bad I will pay more to avoid the lectures. They seem to want to talk more than get the job done.
Poor customer service. Will not be going back. Going back to Turner. I was very disappointed.So very sad.
Gary the gunsmith needs to go to customer service training. When you tell me (the customer) that you don't care what I say? I will NEVER step foot in this store again.
They didn't fix my weed eater and stole parts from my machine. Don't trust them
Miss Carol is THE BEST! She is owner and always has your best interest in mind. A real people store where someone actually cares about what you need. I'd give her 5 stars but her lawn mechanic dept. is in need of major help. My suggestion is let Jeramie be the mechanic and let someone else manage the shop. He is giving the place a bad rap.