Great food, clean restaurant and great service.
3130 Hartley RdJacksonville, FL 32257
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We were there for dinner celebrating my boyfriends birthday. We ordered from the Menu but very disappointed as our food was very COLD!!
Very nice place and awesome food
Service has always been excellent. I don't know how the servers do it. So many of the people who go, eat like slobs, waste food, leave such a mess on the tables, under the tables. I feel for the servers and always try to leave a nice tip. I understand a new site is being built behind the Walgreens down a ways on Normandy. They do need more room. I just hate to see another site trashed everyday like this one is. I go to eat here on rare occasions during the week- early. I enjoy the food. Just hate the atmosphere. So many rude, ill-mannered, people with no table manners. They slump over their food and shovel it in. Pile their plates up 6 inches, leave most of it and run off for another full plate. So I have to give it a one star just for atmosphere. Service is great, Food (especially the salad bar) is good. I try not to go there at all during flu season because of the cross contamination on serving utensils. They have removed the plates and silverware now from the center aisles which helps with that. Just go, sit over by the salad bar out of the way, if you can. Never go on the weekend! I call it "THE TROUGH" ....just like a bunch of pigs...it is so gross, demoralizing, and depressing. We could feed all the homeless on Westside with the food that is wasted everyday at this restaurant. I do appreciate the nice polite people who do eat at this restaurant, but they are truly outnumbered. I do appreciate the staff at this restaurant...they all have the patience of Job. I commend them.
We visited a Jax location only to realize the food was cold and stale. We were denied a refund despite leaving FULL plates at the table. The district manager offered coupons.......why would I return to a place that insulted and frustrated me. Beware, if you prefer fresh food you may wish to select a different venue. Zero customer service. Now I am out 14 bucks, am still hungry, and now I am completely upset. Thank you district manager Charlie Peneda.......you dropped the ball on this one.
I would not recommend this place when I was there with my family my husband got up to get some food and a big Roach crawled out from his seat. It was so gross I got up and screamed and one of the employees came with a napkin and killed it I was so grossed out. He told me that it must of came from outside but this thing was big. We left and advised the staff and they acted like they didn't care. It kinda scares me because usually if there is one then there are more
My family decided to have lunch at this buffet today. This was a very big mistake! Three out of the four of us immediately became very ill (vomiting and sick to our stomachs.) Food poisoning Nightmare! When I called to speak to the manager to report the problem and make sure others would not get sick, he could care less and I doubt removed the food items that the three of us all ate.... one being the sushi, chicken, and crab. He did not apologize and kept saying "we have insurance." I explaned to him that I have my own health insurance and was only calling to protect others. This restaurant is all about the money and could care less about their customers health. BEWARE!!!! P.S.- I never write a food review.
Hillbilly and redneck heaven
I have been there twice and I enjoyed the food both times, people were nice ...tho they didnt speak much english. I will eat there again. the sushi bar is nice.
The Hibachi Grill has something for about everyone- from Chinese, Italian, American, Japanese, seafood, prime rib, sushi bar and hibachi grill.I have been there twice and was very pleased both times. The food is always fresh and they are quick to replenish. Your choices seemed to be unlimited.One of the main attractions is their hibachi grill- you select your meat and vegetables and watch your meal be cooked before your eyes. All the ingredients are fresh and cooked only with sauce so it is healthy.Some of the other popular items were the pepper shrimp, sushi and fried bananas. The pepper shrimp had great flavor and wasn’t rubbery. The sushi is very fresh and there is a nice variety. I loved the tempura one with tuna inside. One part of buffet I could never get enough of was the dessert bar. The flavor was amazing and some of the best ones I have ever had.One thing that can’t be beaten is the price!Lunch:Adult $6.99Kids 2 and under freeDinner:Adult $9.59Kids 2 and under freeAlso, they have two huge private rooms available for birthday parties, office meetings, and weddings. I have planed to have my wife's birthday party there next month.