We were quoted $75 for inside & out "every nook and cranny'. At arrival saw dirt on bumper and various places. Dead bug in window still there, dirty places on interior and doors. Back door handle was broken off and slid back in to make it look unbroken. Door is inoperable. They said no one touched it, that they opened from inside. Later admitted he pulled on it but claimed he didn't break it. When we called him out about it He called the owner, his dad who made threats toward us for calling his son a liar, even though we didn't. He said he would shut the gate and we could settle it then and there. The owner then showed up and he started saying " you don't mess with my family w/o consequences" He said "I don't mind going to jail, I've been there before" Said, When you mess with my family it's bad for your health". My family and I feel genuinely threatened and are disappointed in the unprofessional job and attitude.
8685 Baymeadows Rd EJacksonville, FL 32256
From Business: When it comes to inside and out, we pay especially high attention to detail; we are the BEST in town. Our commitment to quality and excellence is reflected in the…
I was unfortunate enough to get behind the two employees this business has which since there are only two, one was more than likely the owner. They thought stopping in the driving lane of a parking lot was acceptable behavior and when I honked to let them know there were people behind them they stuck their middle finger out the window at me multiple times. When I verbally explained to them there were people behind me the driver's side door opened like the driver was going to confront me in person. I am disabled and this would have ended badly for them because I would have protected myself. These children need to learn self control in addition to learning how to drive. When they realized there were other people they were holding up they continued to give me the "finger" and finally, as slowly as possible, pulled into a parking spot. I have dash camera video of all of this if anyone would like to see it.
If I could rate 0 stars, I would! 1st, the "employee" was 45 minutes late for the appointment. Charged me $160 for Wax, Wash, and Shampoo. Didn't wax anything but the headlights! PISS POOR JOB OF WASHING. Inside of the car was 7/10 and outside was 4/10. There were still dirt spots all around the car and especially around the lettering. Also, when I opened up the trunk, IT HADN'T EVEN BEEN VACUUMED OR SHAMPOOED! I called him and nicely asked if he could come back at his earliest convenience and take care of it since I had paid for it. He told me he would be back the very next morning. IT'S BEEN 2 WEEKS & THEY STILL HAVEN'T CAME BACK! VERY UNPROFESSIONAL BUSINESS, OWNER, & EMPLOYEE!EVERY TIME I CALL HIM, ALL HE KEEPS SAYING IS "WE'LL BE THERE TOMORROW"......NEVER COMES.WHAT A JOKE FOR A BUSINESS RATED SO HIGH.
I will not be bringing my car back here. The customer service okay, but my car was greasy feeling, spots were missed (or not even attempted to be cleaned), my windows were streaky, I had to ask to have my jambs dried and cleaned, the rear carpet wasn't vacuumed and attention to detail was pretty much non existent. Too bad this is a cash only business (in which the only ATM is across the street at a run-down mini-mart) or else I'd be filing a charge back with my bank. Not only was my car hardly cleaned, but it took 2 and a half hours requiring me to work from the nearby Subway since this was supposed to be a 1 hour wash. Not worth the $30 for what I received. No wifi, no frills at all. Don't waste your time, spend the same amount and drive to Ducky's on Baymeadows.
It's a great company. And agreat company to work for!! That performs detail work over all .thanks for allowing me to be a part of your team.. Thank you ..
These guys are the best. They work on my small collection of cars and get the prepared for shows and auctions all year long. Highly recommended and you will not get a better service. Best of all they travel to the location I keep my cars stored. You will not get a better detail in the state of FL.
AJ went above and beyond in getting our vinyl fence back to whiter than white! We couldn't believe the results. It looks like new and he was very detail oriented. Great communication pre and post job.
I have been trying to schedule and appointment for weeks and the phone service has been disconnected. I finally got through today and was told there were no openings until June. I had a Living Social Voucher that expires 4/26. The young lady I spoke with told me I should have made the appointment months ago if using a voucher. So, I thanked her and hung up. She called back yelling at me for hanging up on her. I calmly explained that since she was unable to honor the voucher before it expired, there was nothing left to say, so I said "thank you," and hung up. She then told me to get a refund and stated that she preferred to work with black people because "you white people are ignorant." And then she hung up. Had that phone call been reversed I would have been labeled a racist.
They do a good job detailing however I called to cancel my account due to moving and was told it was taken care of. I have now paid 75 dollars that they will not refund and the general manager said it's my word against theirs that I called to cancel since I did not physically come up (after I was told there was no need) that's just shady, bad business.
These guys were really great! It's clear that they have plenty of experience. They removed an oil spot in my driveway that has been there for over 5 years! I have recommended to family and will continue to recommend to friends!