Hana Care is very thorough, consistent, flexible, and willing to put in extra effort to assist all clients. They are very proficient in all technical aspects of the job. They also provide trainees with excellent instructions, and proper guidelines. I recommend this company to any client who cares about themselves as well as family members.
11 3rd StAtlantic Beach, FL 32233
My mother has been in West Jacksonville Health and Rehab Center for over a year. She has Parkinsons and has gone steadily downhill. She has mysteriously suffered several injuries to her arm and a broken foot that no one knew had happened. They make her stay up all day in the wheelchair even when she is not feeling well because "she might fall out of bed". Their stories change every time you ask about things. No one wants to take responsibility for anything. She is on a pureed foods diet so they just puree everything that the other residents are eating. I tasted a bowl of beige stuff and asked what it was and it was cold, pureed bread. She has lost 16 lbs in the last 5 months. She has really gone downhill and I live in another state as does another sibling but we are searching for a better place to move her. Don't put your loved one in this place.
Very unprofessional. the lpn's are very rude especially Mrs.Gant. lpn's do not help out even if there's only two cna's for the whole buillding. you don't have a voice no matter who you voice your concern to. the place is very dirty and there's roaches everywhere. there's not enough janitors, so after a long day of work, cna's have to take the trash to the dumpster by yourself in the dark with the raccoons. Someone need to investigate the company and make some changes before it gets worst.
Heed my warning, do NOT chose Alco House for your recovery. The manager Chris Haines kicks people out of the house simply because he doesn't like you, or you don't fit into his Alco House clique. Additionally the house is falling apart, during my stay there, one person had the ceiling cave in on their room and our bathroom--which we had to share with 7 other guys--was broken down for three days. That left one bathroom for a house of 30+ people.And to make matters worse, there are people using drugs in the house. I heard that some of the oldtimers there actually sell drugs to other residents. You know the place is struggling when the manager has to write a review of the place. Don't believe me, see the comment below, that's Mr. Chris. How disingenuous! Mr. Haines has a horrible reputation in the recovery community.Just to give you an idea of my situation, I am working the 12-step program, have a sponsor, attended all their mandatory meetings and Mr. Haines still kicked me out because he seemed to think I didn't fit in to his house. Sure he made up some trivial rule I broke to save face, but that's the truth. Mr Haines is putting people's lives at risk but the way he is running his house. While I was there, I witnessed at least three people that were kicked out of the house, not for using drugs, not for not doing their chores, not for anything near important. Simply put, Mr Haines didn't like them, and he doesn't think twice about kicking people out on the street.He does not care one bit about the residents in his house. Choose anywhere else but here. Trust me. Mr. Haines is not a respectable person. You don't want to end up on the streets. while you are trying to get sober simply because you rub some old guy the wrong way.And finally this place is littered with racist comments, some said by people on staff. Matter of fact I cannot rule out that Mr. Haines kicked me out of the house simply because I am of Hispanic decent. For SHAME MR. Haines. For SHAME.
The information is very limited. It does not include an address so that the center can be easily located by those unfamiliar with it.