Came in for a car wash and waited an hour while cars that came after mine were detailed and picked up by owners. I Complained to the cashier and asked to speak with Manager, Ernest Carpenter. Mr. Carpenter did not want to speak with me, He said, “I only speak with the worker responsible for parking cars.” Mr. Carpenter stated, customers are usually wrong and he will not speak with anyone that raises their voice. Of course, I only raised my voice because he would not come speak with me directly, and was questioning a worker that was obviously incapable of determining which car should be detailed next. As a patron of this establishmaent you cannot be trusted to know what time your car is taken in to be washed, nor can you tell what vehicles are taken in around the same time. In Mr Carpenter’s opinion, the Customers have less intelligence than that of the labor force of this establishment.However, Mr Carpenter did let me know he has nineteen years of management experience and my request for the owners contact information was not necessary. Apparently he feels the owner is not interested in the validity of customer complaints either. After my altercation with Mr. Carpenter I have no doubt about his educational adequacy to fulfill the position of manager. Needless to say, my car wash was on par with the customer service at this establishment and I will not return. Mandarin residents deserve far better than the service Bubbles Car Wash has to offer. Don’t waste your time with this business, keep driving, there are far better car washes in Jacksonville.
13679 Atlantic BlvdJacksonville, FL 32225
Rude Men Rude Owners don't go there.. the guy with the beard is a Ass
Ruined my rims! Had enough comments and star rating from people seeing my post and pictures that they completely have disabled the ability to rate or comment-but they refuse to remedy or even apologize.Literally told me "Oh well"
Ducky's Express Carwash, located at 9491 Baymeadows Rd. is Jacksonville's Premier Carwash. Exterior Wash Packages starting at ONLY $4, FREE Self Service Vacuums & a Full Service Detail Center.
NO STAR...Phones are cut off and he still has my 71 camaro. I already have it paid off and was waiting for it to be completed. Every time i called it was one excuse after another on why it was not finished. Now i call and all the phones are cut off and i get online to see that the business is closed. Go by the location and no one is ever there. I can tell someone is in and out because there is a dog in the building and a light on but no one ever comes to the door. If anyone else sees this and is dealing with the same thing please contact me on facebook..Kevin Courson
NO STAR. They got away with my 1963 Custom Dodge 880 and my money.
My Mother and I both got our vehicles done in the same day at the same time. Greg the Detail Doctor worked a miracle on both cars. His work is amazing, he pays attention to the smallest details, and his knowledge about his craft is the best I've ever come across. If you don't know NOW you know. Give him a call and see his amazing work for yourself. THANKS GREG!
Took my brand new car there for it's first car wash, left there with not one but two spots on my car, both above the front tires each side where there was paint chipped off. Of course, nothing but denials from them. NEVER take your car here if you like your paint job!
Service provided by Greg the Detail Doctor was exemplary, definitely above and beyond the norm!!! Earned every star.
Greg has an amazing talent and truly is the doctor of detail! I recently purchased a new car and I can tell you that the car was "ok" until Greg worked his magic. I have used many detail services in Jacksonville. Some companies were much more expensive and I was always less than pleased with the end result. Greg will be the only person to take care of my car for as long as he is in business! He is passionate and always offers phenomenal service and more importantly amazing customer service! I am not being paid to write this and I usually dont write reviews but I can promise you will share the same satisfaction once you see what this man can do!