from the minute I called AAA till the time the driver showed up at my door was less than 30 minutes. the dispatcher, nick, and the driver, henry, was polite, courteous and professional. after reading all the reviews on here I find it hard to believe this is the same company. people who need a tow truck are usually in a bad mood anyways, so maybe that explains their bad attitude. but these guys were beyond courteous and professional. I would recommend this company to anyone in need of a tow company. but also keep in mind, sometimes tow companies do get busy. Jacksonville, after all, is the largest city in America, land wise. it takes a while to get around this city. so no company can be perfect in this particular business. but after dealing with them, I can positively say they are a professional, courteous company, from the beginning of the call, (dispatcher), all the way down the chain to the driver arriving in a prompt and timely fashion. great company to do business with. 5 stars all the way!!!!!
10430 Atlantic BlvdJacksonville, FL 32225
From Business: Visit your local Cottman Transmission and Total Auto Care Center in Jacksonville for all your Transmission Repair and Auto Repair needs. For quality service and a…
I have had to use Ronnies a few times and every time I have had Rob as the tow truck driver. This guy is the most professional reliable and nicest driver I've ever worked with. He will help ANY way he can and goes out of his way to help out. He is great at his job and seems to genuinely enjoy helping. I hope that other companies are as professional and committed in their business and life (even when not so good) would be more stress free! Thank u rob and Ronnie- for making being broke down a little easier to bare. Keep up the good work with drivers like rob you will be a household name and recommendation for a long time
This is the company that was used for my Hyundai Roadside Assistance. I was pretty skeptical about using them from reading the reviews below and almost told customer service to send another company because of this. But, I was too aggravated at the time to deal with it anymore, so I gave it a shot. James was my driver and he was great. Yes, a little later than the ETA (by like 30-45 minutes). But he kept in contact with me through everything, which I appreciated. He was quick upon arrival and super friendly during the drive and delivery process. Would use again in the future if I had to deal with this again.
I give them 4 stars. It's unfortunate, but when our cars break down , we are under great stress, yet i realize that towe companies travel in wide radius. They can not humanely snap their fingers and be at our side when in need. Although it took a while to have my car towed, they kept in contact with me and were extremely curtious. It's to our advantage to be patient and wait for others to help us. The damage is done when the car breaks down. I'm grateful for the service and the friendly staff. We must show more gratitude and it'll change our attitude and perspective on the world around us. :)
This is a great towing company that knows all the short cuts in getting you to and from your destination. They save the customer money by working with each client. They do it all from Towing, Roadside, Lockouts, fuel delivery, Tire Change.. You call, they do it all. The owner will do any and everything to make you happy. Hands Down a "Diamond In The Rought" if you use them.
Yesterday my husband and I broke down in Jacksonville, Florida. We of course had to be towed. We had the pleasure of meeting Fred, our driver. He was very professional, and at the same time, had a great personality. He took a lot of time not to damage poor old Betsy, and we sure appreciate him. He really did go above and beyond. Thanks again, Fred. Merry Christmas!
After my car blew a head gasket on I295 USAA facilitated a tow from Metro Towing. They arrived 15mins before their scheduled arrival and the driver was very cool even when he helped push my car up back to the road so his truck could hook it up correctly. Needingredients a tow is frustrating as it is and my driver helped get me out of the way and back home safely.
Getting into a one car accident in the middle of the night is scary enough! Superior showed up and put everything at easy! So very friendly and helpful, even asked if I was okay or injured in the accident! They didn't just care about towing the car, but cared about my well being as well! I would for sure refer this company to anyone for any of your towing needs!
Came to the house in a timely manner with 3 trucks. A walk around and they had determined what had to be done in short order. Went the extra mile and removed dead animals that were causing an odor. Checked and found mold causing problems. They are not Doctors, but a family member was sick from the situation and she is feeling a whole lot better.
After requesting T.Millers Locksmiths services for the first time. I have to say I was very surprised by how quickly the locksmith arrived and the professionalism. He even offered me cold water and snacks. Worked with me on the service fee. Would definitely recommend to anyone who's looking for locksmith services at a very reasonable price.