Recently a family member had a very important business trip which required them to fly out from Jax International Airport. They needed transportation to the airport from their apartment in Jacksonville, and then someone to take them back when they returned. I assisted them in finding a shuttle service and discovered a lot to choose from. Prices varied, but we were seeking dependable people who would be on time so that there would be sufficient time to go through airport checkin security etc. As the flight was relatively early in the morning, it was important to be assured that the pickup time would be as promised. Well, not only was the EZ Airport Shuttle service on time, but they called my family member (and myself) to let us know they were on the way etc. The driver was friendly, professional, courteous in every respect. The pickup after the return flight was also a stress free experience. The people at EZ are great. Not only do they show up on time, they make every effort to make a person's trip a positive experience. I recommend them to anyone needing a top notch airport transportation service. I am very pleased and my family member is also. It is good to know that EZ Airport Shuttle serves the greater Jacksonville area. They provide efficient service, and they do so in a friendly helpful way. We definitely will use their service in the future!
EZ Shuttle provided excellent service that was personal and professional. My son needed to get to the airport from his Baymeadows apartment for a trip home for Christmas. Since the departure date was Christmas Eve, all of his friends and coaches were busy with their own family and travel plans. I started looking for commerical transportation with lots of worries about taxing my son's ability to handle the situation. He is a disabled person with autism, 40 years old and living on his own for the first time. Any mixup in the instructions, the car arriving late, etc. would quite possibly cause him to panic and miss his flight and therefore his trip home. Terry was very reassuring the first time I talked with him, he promised that all would go according to plan and there would be no problems. As promised, on the day of the trip, the driver arrived 10 minutes early, called me to report that they were on their way to the airport and again to tell me that my son was safely delivered to the check-in desk with his bags. He made my son feel very comfortable which is not easy in an unfamiliar setting. I would recommend this service to anyone. They are prompt, professional, and go the extra mile for quality service.
I work for HabiJax and I have used EZ Shuttle twice now for service from work to the Jax Airport for my group of AmeriCorps members. I have been more than pleased with my service on both occasions. They arrive early and provide great service. Their drivers are always friendly and courteous and they get you to your destination safely. Most recently, I used their service to send my AmeriCorps members to the airport for travel to a conference. I was not able to go with them and was a little nervous about them all getting there. The driver, Terry, was kind enough to call me after he dropped them off to let me know that they all made it into the airport safely. This put my mind at ease and made me feel that their trip was off to a great start. They offer great rates, which is very helfpul for a non-profit organization. They offer excellent service from the time of booking to the return drop-off. I would recommend them to anyone looking for great service from courteous, professional drivers! Thank you EZ Shuttle!
My sister was visiting me from New York and I was unavailable to take her to the Airport on Wednesday (12/3) due to work constraints. I called many shuttle services to compare quality of service and rates. When I called EZ Airport Shuttle Tuesday night (12/2/08) I had the pleasure of speaking with Terry. I am a huge fan of excellent customer service and Terry was absolutely awesome. He was very caring and had a great sense of humor. I spoke to my sister regarding the level of service she received and she was very impressed as well. She advised the driver was very professional, polite and courteous. Terry even left me a voicemail advising that my sister had arrived to the airport safely. I am not sure when I will have the need for an airport shuttle again, but I will definitely be contacting EZ Airport Shuttle for service. Terry, I would like to personally thank you and your staff for the excellent service you provided to my sister and me. Have a safe and happy holiday season. Deborah
My son and I recently traveled to Jacksonville to attend the Eagles as JVMA. On the recommendation of our hotel manager, we booked TaxiTerry to take us to and from our hotel. The service was impeccable - they actually called and arranged for us to get there early due to another cancellation. The best was yet to come. after the concert (which was amazing), it was pouring rain. Our original scheduled taxi broke down (flat tire on freeway). The dispatcher had the owner come and pick us up, very little wait. We got back to our hotel, and not until we arrived in our room did we realize we had left our concert t shirts in the car. Our plane was leaving at 6AM - we did some calling, were not having any luck, when lo and behold, the owner called us!. he had found the shirts, turned around, and delivered them to us - it was now almost 2AM. I want to say, I have traveled over most of the US, and never have I had service like this - highly recommended Larry and Jordan, Almonte, Ontario, Canada
I work at the Casa Monica Hotel in St. Augustine, FL and we always love to reccommend our clients, guests, brides, etc...to the wonderful people at BTS Limo! Everyone is extremely professional, courteous, prompt and knowledgeable! I recently hired BTS for a Bachelorette party and we had a fun, SAFE, relaxing night out. We never had to worry about where our driver, Brian was or how to reach him. He was early picking us up so we didn't have to wait around and we gave him the places we wanted to go and he took us there, without us providing the directions. Previous to my position now, I worked as the Concierge and always was very comfortable recommending BTS to our guests and didn't have to worry about double checking. They have a wonderful online system of booking! Our guests loved their drivers and the CLEAN vehicles inside and out. Whether it is a ride from the airport, girls' night out, a group outing, tailgating, a bus, limo, SUV, call BTS!!!!! They are wonderful!
This company is wonderful, I live in Virginia so we did not know how to get from our hotel to the cruise port. Our hotel recommended Any Occasion Transportation Co, and I am glad they did, it was an awesome experience. We used this service during our cruise vacation. Dan picked us up promptly at our hotel, getting us to our cruise ship in plenty of time to check in, and he even pulled all the way to the door so that we did not have to carry all of our bags. When we returned from our cruise he again met us promptly, returning us to our hotel, so that we could get on our way back to Virginia. Dan was very professional, and courteous. We would highly recommend his services, and we look forward to using his services again in the near future. I agree with the other review on this page "God does place people in your path for a reason." Dan was awesome, he was a very safe driver, and very courteous to all members of my family.
Just to let you know how wonderful this company is, I live in North Carolina and my 20 year old son was in Mayport, Fl working on a boat. My son called me and said he did not have a way to the Amtrax station, being a mother I was totally freaking out. I began searching for a taxi in that area. Any Occassion Transportation was the one that popped out to me. I was given the wrong street name to where the pick up shoud be, through many phone conversations Dan the driver found my son. He then carried him to the train station and walked in with him. Not only doing that he knew my son did not have a phone so after he left the station he called to let me know that he was fine and his train was leaving at a later time. God places people in your path for a reason. God knew how stressed I was about this situation and he placed Dan there for me and my son. Thank you and may God bless you for all you did for us.
A group of 12 of us were recently in JAX for a conference and contact EZ Shuttle for our transportation needs. When we called to make the reservation, they were extremely helpful and thorough. They provided a very detailed email with reservation information including cell numbers of the drivers and instructions once we arrived at the airport. As we landed, I received a call from the driver letting me know that they were there and where to locate them - WHAT GREAT CUSTOMER SERVICE! The driver was courteous, friendly and reliable. On the return trip we had to make some adjustments to our reservation (time and number of people) and they were more than willing to accommodate our request. In the day and age where good customer service is rare, I was so please to find a company that actually cared for and about their clients. I recommend this company with no hesitation! You will not be sorry!!!!!
Last year I had to get my daughter from Gainesville, FL to Jacksonville Airport. I called every service I could find and most either didn't pick up their phone or never returned my calls. Somehow I found EZ Airport Shuttle and spoke with a gentleman named Terry. Not only did he pick up and answer the phone, he was extremely friendly and helpful. As I wasn't thrilled about sending my daughter off with a stranger, he reassured me he would take good care of her. We had all kinds of cancellations and had to change the return by a day and Terry was great about it all. Not only did he make it easy, but there were no extra charges. I just booked him again with only five days notice and he was as friendly and helpful as ever. I believe that he already has the lowest price, but the best part is that he has the best service. I would highly recommend his service to anyone traveling in that area.