What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
4660 Southside BlvdJacksonville, FL 32216
From Business: For over 50 years, Key Auto has serviced thousands of car buyers in Jacksonville and all over Southwest Florida. And to this day, we remain committed to our low-k…
1974 Ga Highway 40 EKingsland, GA 31548
From Business: At Bennett Chevrolet-Buick, our award-winning sales staff can show you our low prices as well as quality customer service. Whether you are looking to purchase a n…
10430 Atlantic Blvd Ste 2Jacksonville, FL 32225
From Business: Visit your local Cottman Transmission and Total Auto Care Center in Jacksonville for all your Transmission Repair and Auto Repair needs. For quality service and a…
4066 Lenox AveJacksonville, FL 32254
From Business: We have served the Jacksonville, Fla. area for 50 years, and we are a family owned and operated business. We understand that a professional machine shop that pro…
1333 N Main StJacksonville, FL 32206
From Business: We offer personalized services. We value your business and work hard to make sure you are completely satisfied. From headlight to tail pipe, we've got you covered…
Serving the Jacksonville Area.
If you're looking for the best prices and selection on exhaust systems, catalytic converters and mufflers from the top brands Daytona Converter is t…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have taken my car here since moving back to Julington Creek and have to say they have always been superior with customer service.Tommy and Nick and Kevin
I’ve been a customer for over 20 years as well as many of my friends and family. I’ve had many custom exhaust systems made for my cars over the years at Muffler City and he’s the best in the business. Very maticulous as well as reasonably priced. It’s nice to see over the years they’ve expanded their services to a full service repair shop. Keep up the good work and excellent customer service!
Bradley Gardner in the Duval Ford service dept delivered me top notch service. He worked with my work schedule and gave me detailed reports on everything I needed for my vehicle. He tested my car until he found the issue I brought it in for and fixed it. And he gave me service with a smile! ☺
I visited Duval Ford for an oil change, and had the pleasure of having Dave Manning as my service advisor. Dave was both personal and professional. He made sure that all of my needs were met. I had a great customer service experience with Him. And I hope that I get him as an advisor at future visits.
My son and myself had a very good car buying experience. They were very professional and prompt. I was very impressed with the cleanliness of the vehicle. They made sure it was perfect in every way before delivery. Would highly recommend to anybody.
Sold my daughter a car with a broken welded unsafe axle send it to Jeep dealer was given the total run around from the service department at Duval Ford they actually wanted her to get back in the vehicle and drive it over back to their shop so they could okay to have Jeep fix it so they're basically saying for my daughter to go into a vehicle that is a death trap with a broken axle and drive it 10 miles to their dealership what responsible party would have somebody do that with their child let alone a regular customer I would never ever ever recommend these people or for you to go there and get service I'm sure they'd be more than happy to sell you a vehicle when when it comes down to taking care of what they sold you they want no part of it due to inadequate work and pretty much lies straight to your face so all I could say is buyers beware and do not believe a word that they say have them put it in writing and again I would go to another one if you're interested in buying a vehicle not from this company or this dealership
wasn't good, unprofessional disrespectful, unpleasant, and utterly dishonest to an absolute. The cars are high mileage and roach infested. With serious recall issues.
Can I leave NEGATIVE stars??? I called and set up an oil change for two vehicles. I was given a price. When I arrived I was greeted by the man who gave me the price. He disappeared. On the phone I was told an oil change on the two cars would take 20-25 minutes. An hour and 25 minutes one was done!!! I sent my son and his car to Jiffy Lube. He beat me home! The cashier came over to me half way through and said I had a “costly emergency!” My radiator was leaking and transmission fluid was present. Yep! Really? Emergency? I will put a new radiator in tonight and replace all the fluids except oil when I get home from work.Costly? Nope! How about my oil change????? Now that was a joke! Got in my car and the door handles outside and interior are COVERED in grease!!! Worst oil change ever!!!! My dog would have done a better job and he doesn’t have opposable thumbs and would have pooped on the seat!
Tony and George have always taken care of me and my friends. They are as honest and never been taken advantage of like other places do. Give them a try!
I have used G and D Auto for all my cars over many years now and have always received expert repairs and service. They're honest and trustworthy which can be very hard to come by these days. They do only the work needed and do it right every time!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.