took the loooong way to my destination instead of the straight way taking twice as long and costing twice as much... when asked the driver why, they said it was the recommended route... didn't use to be as i have taken a cab to work many times in the past and know i could have gotten there quicker and cheaper... not happy...
My experience with The Gator City company was excellent. The very kind driver Paul took me from Jacksonville Airport to the One Ocean Resort and Spa. A colleague of his, Abraham was also very kind to me. I am a Canadian woman traveling alone and shall always remember their excellent service. Thank you.
So after the Marine Corps Ball, the wife and I needed a ride, from the Omni Hotel to Orange Park. I told the driver the address, and route to take that would be the quickest and shortest. He then proceeds to take the longest route from downtown Jacksonville, IE., I10 to Roosevelt, to Blanding, to our address. When I10 to I295 to Blanding to address would’ve saved time and mileage. When driver was told again to go to I295, he said, “Oh sorry GPS said go this way!” You know you can pick the routes from GPS on your damn phone!THIS CAB COMPANY SUCKS!!! DO NOT USE!!!SGT V. USMC
Black car service at the highest level and changes in times are no problem Ritz Transportation will pick you up on time and get you to your destination safely
Best service in the town so far I see if you what you can check your self good service on time great ����
My Wife was visiting family and friends in the Jacksonville area last weekend, and needed a ride back to the Airport. I contacted Mr. Kelly, and without any hesitatation, even though it was a little outside of his usual routes, came through in a pinch !! We found him to be very knowledgeable of the area, and extremely professional. I was impressed most by the fact that he even called back the morning of to confirm the evening appointment! Very professional.....we will definitely use him again.Doug L.From the "Big D"
Avoid this company unless you enjoy multiple charges on your credit card and an unwillingness to right a wrong. Worst car experience ever clearly should have stuck with Uber.
We have now used EZ Shuttle four times. Our expectations were met -- drivers showed up right on schedule and were very polite and helpful. We will use EZ Shuttle for our next ground transport.
RUDE RUDE RUDE! JUST WITNESSED A DRIVER ALMOST HIT A PEDESTRIAN! AS I CALLED TO COMPLAIN THE COMPANY HUNG UP ON ME!
I can only hope I get the same driver again when I need a ride.He arrived quickly, was super nice and made sure my car started when he dropped me off.Awesome experience !!!