The representative here took advantage of me. She cashed two checks that actually were VA checks and I owed check n go after she was done! The checks were gas reimbursements but she processed all of the checks before I could ever complain about the large surcharge on the first one! She took complete advantage of me and took too much money after I made a complaint. This shouldn't be happening, especially to veterans.
I cash my payroll checks with this company all the time and just recently I recieved a fake $100 bill. I did not realize it until later on that day until i tried to buy something with it. I immediatley went back to them and told them I was told the bill was fake. They refused to give me my money back, called the police on me for being upset and now Im out of $100! Whats crazy is I got a police report but cant do anything with it! SMH
This place has always treated my wife and I with the best customer service. Pam, Evelyn and Karen a.k.a "the girls :)" always go above and beyond to be as helpful and make sure the customer has the best and most informative experience possible! That being said I would whole heartedly recommend them to any and everyone who would require the services they provide at actually a good deal cheaper rate the 95% of check cashing establishments here in Jax, so go with confidence the girls will definitely take care of you with your best interests in mind.
I went to this location for the first time because i was in the area and let me just say this store is AWFUL!! The guy Ryan was the rudest and most unprofessional person ive met first off he was yelling and arguing with another coworker right in front of me. My jaw dropped and then he had a terrible attitude towards me and made me feel so uncomfortable. I have been using Check n Go for a longtime now and i will say now i refuse to walk in that store ever again and trust me i will be telling my friends to not go there.I am very upset
Terrible place do not use. unprofessional staff. Be careful wouldn't give them a dime...
Payday Loan was easy. Nice store. Good staff.
This place is HORRIBLE! The workers have no idea what they are doing and have you run in circles for a smple payday loan. I overheard them debating whether to ask me for items they did not even need?! Went up the street to Heritage PayDay loans and it was a stress free...EASY task for the rep to complete. Do yourself a favor and go to a place where the workers know what they are doing.