First, let me start off by saying that my husband and I usually LOVE Joe's Crab Shack. We have been in California, Savannah, and Daytona... but this visit... was terrible! We counted 28 employees, six of whom were by the entrance and not a single one welcomed any of the incoming customers. My husband and I requested to sit outside but because the wait was so long, we told them a booth inside would be fine. How about this, twice two families already sitting at tables were moved to empty booths while meanwhile my husband and I stood waiting for 25 minutes! Finally, I walked over to one of the six wait staff and told them I'd like to be seated. Once we were seated, we could see into the kitchen where we witness two wait staff employees scraping food off dishes with the their finger nails and then placing the plates in the clean stack... talk about gross. On a side note, our food was good and out fast.
We come here every weekend and the place is amazing. They have live music the service is great. Food is delicious. Thanks you guys
Food was so-so. Service was lousy. Won't go back again.
Best food and service in Jax Beach!!!!