What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Serving the Jacksonville Beach Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Extremely unethical. Mislead me to believe that my car was fixed, then convinced me to fix other problems that were easier to fix than my preexisting problems, all the while completely ignoring the issues I initially brought to light. Car not fixed and they knew I was planning road trips to both Tallahassee and Tampa. Looks good from their backyard I guess! Not happy in the slightest.
They have always been direct, fair and honest. My family has been taking cars there for over 20 years now and they are absolute best.
***BEWARE!!!! I wouldn't recommend going to Tuffy Auto for any services or repairs. I got a new set of tires and the place I went to didn't do car tire alignments. I was referred over from Discount Tires to go to Tuffy to do my car tire alignment. The guy at Tuffy Auto looked at my car. About 20 minutes later, I was told they couldn't fix my alignment without having other services fixed on my car. The cost of the repairs was over $500. I told them I didn't want to have anything fixed yet. Later on, I went to two different mechanics and was told that my alignment was fine and didn't need to be fixed. I was also told the additional repairs that Tuffy told me I had to repair wasn't true at all. I can't believe that Tuffy would recommend fixing things on a car that didn't really need to be fixed.
Made an appointment for a Ford Focus for a conventional oil change advertised at $19.95. When I arrived, the Manager tried "upselling" me to an oil change that would total close to $100.00. I insisted on the advertised special and then the scam artist tells me that Florida Law requires the more expensive oil change. This is the third time they have pulled this crap. The first two times they were successful in ripping me off by billing me after the fact, for unnecessary services that I never requested or approved, however this time I stood up to them beforehand. Three strikes and you are out GoodYear. Customers, do yourself a favor and stay away from this place.
Terrible experience. I trusted this place being a local business and all they saw were dollar signs from someone they mistook for an idiot. They didn't follow a labor guide when doing pricing (ie charging 1.2 hrs for single valve cover that is charged at 0.6 hrs) charged me on 4 different lines for cleaning, if I may quote "clean area to be worked on prior to starting 0.8 hrs, clean/degrease 1 hr, clean/degrease all "rebuild" areas 1.5 hrs, and clean/degrease trans area prior to service 1.5 hrs". My car has a manual transmission and they did a transmission service which is a flat fee they charged me 130.00 plus 2.1 hrs for the transmission service, which I did not request nor was I asked to have done. Also if I may add they overfilled my transmission fluid which could have led to improper pressure and major transmission repairs. It took them 3 weeks to even get me a proper invoice (fl st. 559.911), and after all that they never listed parts as uThe being new, rebuilt, or used. I paid 100.00 dollars an hour for labor (which is acceptable in the mechanic industry) and about 45% markup on parts. I know a markup will be there in a shop and maybe even up to 30% but 45% is just plain robbery. After showing the owner things not replaced on my car he offered to refund my money for work not completed, but only after he told me the name of the person who was apparently responsible for completing the task. I had to have him bring out the labor guide to compare numbers on the invoice with the book, which I was overcharged, showing dishonesty there. He did offer to supervise as well as do all promised work and lend me loaner car all at no cost in an attempt to keep me as a customer and from sharing my terrible experience, but after this experience why would I let them touch my car again.
Paid for oil change $30+. the most I ever paid for an oil change there. Usually $20. Purchased 10 tires, a brake job from them over a 2+ year relationship. REFUSED to take off interior door panel because I refused to pay $196+ plus labor for a regulator/motor, that I can get from eBay for $50+. The motor in my regulator still works, wouldn't know what was wrong with window(wouldn't go up) until the door panel was removed. Said they would remove door panel for $50+ which would take 5 minutes. NEVER HAVE YOUR AUTO SERVICED HERE!!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.