The bank does not care much about their customers, does not care much about their agreements with customers. I got a credit card with them. I was not using it but end up having to pay $100 of fees that they had created themselves. Nobody wanted to fix it, they even reported me to the credit bureau for deliquency. I found out about when I was fixing to buy a house.
Arkansas Federal Credit Union has terrible functionality within the realm of banking. They are never up to date or compatible with other banking industries and don't seem to care much for their customers.
I have found nothing but the most friendly and helpful staff at the Cabot branch of AFCU. I have had to go in person and on the phone they are always friendly and happy,
A lot of the people at AFCU are not friendly and/or helpful like they are going way out of there way to help you, or your time doesn't mean anything to them.
Terrible Bank... ATM not operative most of the time, will take your debit card and will not give it back, and the banking policies are not friendly to those who do not have an account with them. I will not bank with them period.
I have only been banking with Us bank for about 2 months!! Rude!! They do not go above in beyond. I have had a horrible week with them I just closed my account yesterday..
Just not happy with some of the staff me and my husband have been with this bank for a while and just started going to the one in jacksonville and have had problems. We recently went to deposit a check and when we went to put it in the drop box the lady asked what we needed and we said just to deposit. Maybe we caught her on a bad day I don't know but she said I'll need you to fill out a deposit slip before depositing it. So I was okay with it but was thinking I've never had to do this before through the window. Well I don't have my account number memorized so I just filled everything else out that I knew. So I send it all back and then next moment I know she is telling me here are some deposit slips and your account number so you can fill this out so it will be faster next time.... I'm thinking to myself okay so I have to have a deposit slip ready so I can deposit a check through the window. Maybe she wasn't trying to be rude but it came across that way. No one wants to do business with rude employees. Specially over something so minor.