I give no stars. Purchased a vehicle earlier this year started having issues 2 months after purchased and now need a new transmission.
Looking for a good used car at a reasonable price, go to 2nd Chance. The sales people are nice and so helpful. They do all they can to put you in the car you looking for. Go Check them out and ride in style and not be in a financial crunch.
great place to purchase a car. Sales person was wonderful and the owner was very nice to us.check them out.
I really needed a car and was in a tough jam. I didn't have enough money to buy one and didn't think my credit was good enough to finance a car. I told my salesman Mike about my problem and instead of turning me away, like some of the bigger car lots, he took the time to show me several cars and then helped me get it financed at a payment I could afford! The guy that did all of my paperwork, I think his name was Ken, even showed me what was hurting my credit score and gave me some advice on how to rebuild my credit. The people at American Motors have my business for life!
My husband and I had been looking for a Jeep Wrangler to enjoy on the weekends and take to our lake house. We started our search online and quickly found that the best selection of used Jeep Wranglers in Jackson TN was at American Motors. We were a little shocked at how expensive some of the Wranglers were, but decided to go look anyways. When we got there Garret met us on the lot and walked us around their selection of Jeeps. He was real knowledgeable about the different year models and equipment. We finally found a 2007 Jeep with 60k miles that we liked and went inside to try to work a deal. The manager Mark was quick to meet us and listened to everything we had to say. When it came to negotiating he was tough, but was able to explain how they priced their cars and even compared the Jeep that we were looking at on their lot with others that we looked at in the area. The real impressive part was the amazing interest rate they worked to get us. Great company with an awesome sales staff! Thank you Garret and Mark!
This was the absolute worst experience I've ever had buying a car. the customer service was the worst also! From the first day I purchased my car I had trouble. I purchased one car and had to bring it back after the second day when it ran hot on me all day long! I traded that one for and in infinity 2000 I 30 only to end up on side of the interstate as I write this review. Two weeks haven't even gone by yet and I'm already stranded on side of the interstate in my new car!! Giving this place my money was the worst mistake I could have made purchasing a car!!!
I hate this place. The customer service is TERRIBLE!!!! This company should be shut DOWN
Be very careful if you purchase a vehicle from Jackson Auto Center...at least take a good mechanic with you if considering a vehicle purchase. My husband purchased a vehicle from them on July 16th...the check engine light was on and they said it was an O2 sensor. They said they replaced it along with doing some other minor "fixes" requested by my husband. I took the vehicle to be tested for emissions on July 21st and it did not pass. It failed gas pressure cap inspection (which is minor), but also showed a manufacturer trouble code. I took it to our local Toyota dealership and after having to replace another 02 sensor (I know there are 2 but seems a little suspicious to me), a new gas cap, and here is my favorite part...having to replace a new bulb for the check engine light that had been removed (remember it was on when my husband purchased the vehicle?), I got to pay a repair bill of $743.99. Also, they charge a $189.00 Customer Service Fee on the Bill of Sale that is pure profit to them...so please, be careful if purchasing a vehicle from Jackson Auto Center!
This company should be shut down..I will be taking my automobile somewhere else and trading it in so I won't have to deal with these bullies ... Seriously don't go here!!!!!!
scam artist sold a 2006 grand caravan with a bad transmission and bad computer then resold my trade in knowing what was wrong with it to someone else not disclosing transmission issues.