What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1184 Vann DrJackson, TN 38305
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Everything a business should be . They even went out of there way to make sure I got the best prices on my brakes.. I feel safe again thanks to there work. Thanks guys, if I ever need work on my car I will go to Mac's Automotive repair always.
I have had my truck here for multiple issues over last three months because my dealership used them to do repairs and my truck is never fixed properly witch has caused me alot of money in tow bills and loss of work due to not being able to get to work. One time I pick up my truck and in less then 24 hours it was back on a tow truck and heading to them when I called they told me the repairs we not there problem to fix it was mine and that I caused them every time I take it in I am without my truck for a week or two. If you try and make an appointment they don't honor that cuz there is times I have took off work to get it in and be told at end of day my truck was not looked at cuz they were busy when they told me what day to bring it in to look at it.
I wold avoid this vendor at all cost!!!They charged me for a bunch of work they didn't complete and wouldn't try to reconcile the situation.If you use them...1) Inspect all repairs before paying2) Ask to see all old parts3) Get a detailed invoice
Kevin has had my Mazda Tribute several times since the warranty has ran out if just to change the oil. He even put a new motor in it and has always been the auto service that I can depend on for any trouble I might have. I will not take my vehicle any place else!
I took my car up here with almost everything going wrong with it at one time, they fixed everything in a satisfying time manor and it didn't cost me an arm and a leg!! This is please is great and everyone there is respectful!
my car was taken here for a comprehensive claim for a unknown substance being poured in my gas tank. They supposedly had cleaned tank and flushed injectors, but i don't think they did anything. If i called to ask about it, they referred me to my insurance adjuster. It's my car!! Poor service, poor attitude and needs to go back to school , because they swore that sugary substances would not go into a motor and lock them up. I moved to another shop and ended up needing new engine, fuel pump, lines,injectors and filter. They are on the insurance companies side, not yours! BEWARE!!!!
very good and fast good quality work [hard to find] would recommend to go there had to get my truck fixed another road service said I had to take to the dealer and there was nothing he could do took it to these people and they had me rolling in the same day within 4hrs
Fast friendly service we're here for you
Good honest, well done work.
Had them replace my u joints on a used truck I had purchased, I ended up having to take it back to another shop to have them installed correctly.The owner seemed nice enough that I chalked it up to that shop just being busy plus my wife used to get her tires from there so I didn't hold it against them. But then I went in several weeks ago to see if he would mount and balance some tires I had purchased new from an online tire store and the guy ended up telling I was dumb. That was the straw that broke the camels back for me, probably doesn't affect his business much but he will not receive mine or my families business anymore. Id rather support a local business before id support a chain business, but not at the cost of being ridiculed or demeaned.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.