Where do I begin.. I had been a client of Danielle Victoria since the opening of their salon in Jackson.The stylists at that time where professional and excellent in their craft. Unfortunately, it became apparent that many of the original styles were no longer working for the salon. Even though the change in stylist I thought I give the new stylist a chance to color my hair. Well here is where my nightmare began. The stylist needed to lighten my hair (naturally brunette...going gray) as I had decided to embrace my silver locks. The stylist had me sit under the dryer to speed up the process. As the days past I noticed that my hair was starting to break a bit (thinking that a few hairs would fall because of the process) so I didn't make a big deal out of it. 8 days later all the hair in the nape (which was the healthiest part of my hair) started to break off in chunks till I lost all my hair in this area COMPLETELY. I called the salon and spoke to the owner and informed her of what was going on and she response verbatim "What do you want us to do? It has been 8 days since service and you call now? The best we can do is give you a treatment." I could NOT BELIEVE what I had just heard.I will never step foot in this salon AT ALL. Danielle Victoria your custome service is the most inferior service that I have ever experience. WARNING.....
100 E Cais Kaila LnLakewood, NJ 08701
633 Arnold AvePoint Pleasant Beach, NJ 08742
Did not listen to what I wanted. Seems like she only knows how to do one style of haircut. The stylist the used to be there is gone and I was not happy with my haircut last week. I will need to find another salon.
i love serenity and all of there employees my family friends and i have all been going there for years. they always do exactly what you ask for and never mess up! also nicole is awesome!
Great new salon in Jackson my daughter got her hair and makeup done for prom . Victoria did her hair . She did a wonderful job and listened to what my daughter wanted . Then Danielle did a great job on her makeup . They did a awesome job and I will be going back . It's the first time my daughter left a salon for an event and loved everything . Thank you so much Danielle and Victoria !
Been going to this salon for almost a year now , constantly getting great results, the staff is friendly and knowledgable, Lisa Angel, is the best stylist ,thats why I keep going back . when you find a place that both staff and your stylist work for you ,you come back again and again whether its for a cut, a style, manicure or pedicure this full service salon lives up to what a salon should be. from the owner to the hair washer girl, just the nicest people to deal with . thanks and keep up the good work. see ya soon ..
When I went to have my hair done in this salon they completely damaged my hair. When I finally spoke to the salon owner to resolve the matter she told me she would mail out a check to me, but never did. The owner is very unprofessional, doesn't return phone calls, and did not take responsibility for damaging my hair.