I've only eaten at this Wendy's a couple times, but each time has been a terrible experience. I've always went through the drive through. The first time it was late around 11 o'clock, and I think they were closing up. They took my order. But then made me wait 15 minutes for my food, which is understandable since it was closing time. My nuggets were good, but my fries were cold and unsalted. I did appreciate them making me food so late. Tonight was the second time I've eaten there. I ordered a 4 for 4 and it was around 9 o'clock. After I had already left, I noticed that I was only given 3 nuggets instead of 4. My fries were burnt, cold, and unsalted. Actually, all of my food was cold. There was also a huge piece of chewy gristle in one of my chicken nuggets. The food was just gross. I like Wendy's, but I would not recommend going to the one off of Woodrow Wilson Ave in Jackson.
The food here is good but Employees WILL KEEP YOUR CHANGE OR HOLD A DOLLAR OR MORE OF IT. Seriously this has happened to me on four visits, the next I will be sure to have be video recorder playing on my phone. Once the took $10, once it was $3, and the last two times they tried to short change me a dollar (but I waited and wouldnt pull off, like they wanted me to). I would rather them ask me for money instead of stealing it like that. RALLY your employees have low moral, and that type of stuff will get RALLY's SUED!!
Fastfood means fastfood. Everytime I visit this particular Burger King all I ever hear is ma'am please pull down "you are on our timer", how rude. There have been many nights when I have gone to this Burger King (the food is hot, good, and they get your order right) and there was a seven or eight car pile-up and people were irratible and begin blowing at each other. If you can stand a 5-30 minute wait then this Burger King is RIGHT for you but if not its NOT.
Don't expect this BK to have everything that a regular BK would have, or even everything that's on the drive-thru menu. For example, they no longer serve iced coffee, but haven't taken it off the menu board. The people who work there also aren't very friendly or helpful. I'll probably skip this one from now on.
Andria2008 has it RIGHT on the money. I LOVE Burger King but I don't go to this location anymore. I went to this Burger King 4 times last year and EACH time, no matter if I was the ONLY car in line, I was told to pull up and they would bring my food out shortly.
Excellent, friendly service. The management and employees make you feel at home. The food is very good, and the restaurant is extremely clean. It deserves the highest rating.
they are great letting u stay for internet until closing but they have lots of ppl n the kitchen n rarely anyone cleans up...thts they only problem...not cleaning up
This location has the absolute best service out of all the locations in my area. The service is very quick. I never wait more than 3-5 minutes for my order.
Too many customers, not enough cashiers. 11 cars in line, 9 at counter. only 1 counter cashier. Went to Miller's Grrill downtown for Breakfast.
Cashier needs to finish up cust she is with before asking for the next person. Next person cannot talk while she is still handling my money.