I had a on line fraud and took care of it immediately,no problem I receive all my funds back and new cards
I have never had any issues other than the ATM not working when needed. Other than that the service is great.
If you are a current customer still having issues over their website and online banking/ mobile apps, as well as other system issues, please continue contacting them through the methods in which you are. We all know how much they enjoy working on them and discussing these matters with their valued members. This particular branch has an/ employee directory/ voicemail feature that you may access by pressing 1 after the introductory message. Enjoy.
Have been dealing with this business and their faulty products (Online Banking, Mobile Banking Apps, Checking Accounts, Phone Lines, And Other Technical Issues) for the past three years. Online and other banking systems with them are CONSTANTLY crashing and restarting, or all together unavailable. Simply urging remaining and current customers to keep calling and discussing these matters with them, until they get them worked out. We know how much they enjoy hearing from people and working on their products for them.
Run!!!! Don't use this bank. They have more computer failures/errors than any bank. Almost all of my family banks with them. I can not access my account/money due to their continuous system errors. Twice I have been put an embarassing situation because my card was declined due to their system errors/failures. I have never heard any other banks having theses same issues. Anybody with common sense would know to have a backup system for times like these. I understand the whether is bad, but they should have had a backup system.