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General Info
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Jackson-Cape Girardeau hotel in Jackson, MO off Interstate 55. Nearby destinations include Southeast Missouri State University, Shawnee Park Sports Complex, Riverfront Park of Cape Girardeau, Trail of Tears State Park and Southeast Missouri Hospital. Enjoy amenities like free hot breakfast, free WiFi, fitness center, business center and indoor heated pool. Spacious suites include HDTV, refrigerator, microwave, hair dryer, sofa sleeper and recharge device. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Fax: (573) 204-0203

Brands
Comfort Suites
Payment method
all major credit cards, amex, carte blanche, debit, diners club, discover, master card, visa
Categories
Motels, Corporate Lodging, Hotels, Lodging
Other Information

Parking: Lot

Wi-Fi: Free

Price Range : Average

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Nathan T.

03/17/2019

Overall
Amenities
Cleanliness
Service

My fiance and I purchased a room at the Comfort Suites hotel that we reviewed online. On the Choice Hotels website there are descriptions of the ameneties including a hottub. There are images of the hotels features including a hottub. After checking in and settling into our rooms we discovered that there it's no hot tub. We spoke to the gentleman at the front desk and he said there hasn't been a hot tub in multiple years. When I said that they should update their information online he explained that they have sent pictures but the corporate office has yet to update the information and photos on the website. So this company is in possession of the updated information but has not updated their website. This implies that this company is knowingly deceiving customers. I have made a formal complaint regarding choicehotels' conduct with their corporate office.