My family and friends have bought several cars from these people and have received nothing but great customer service! They are very friendly people and all around a great reputable business.
Great place to buy a car. I haven't personally but family has very kind and caring staff. She got a great deal on it and is very happy with her new to her car. Yea they have some cheap cars that need work but come on guys it's a used car dealership. If you spend 1000 or even 2000 expect it to need some work. That's anywhere not just here
This place sells junk.bought 4000 dollar auto and two days later does not run.come to find out 3 open recalls and 5000 in repairs when denied refund from owner when only having car for two days I looked a little tooo late at all the horrible reviews these scammers sell junk that drives off the lot and they're done with you.
We are having the same problem with them. But ours is the payment issue. Everytime we make a payment the price goes up instead of down. Please go online to better business bureau to file a complaint .
I am here to say Avenue Auto gave me an exceptional experience when I was looking to trade my car. It did not go thru the first time around, but it did go through a few weeks later, because they don't give up. If one finance does not except you they keep trying till one does.Also I Love my auto.
Auto merchants of Jackson is a terrible place to buy a used car!!! We just purchased a vehicle 3 days ago, 1 of them which spent in the shop to find out that it needs a body module. This affects the turn signal and needs to be replaced, a $450.00 cost. We purchased the extended warranty ( not covered) it also came with a 6 month warranty from the dealership...the owner, refuses to pay for the cost of repair. Seriousy, chump change for him...he wants to buy the car back from us however, to fix and mark up to re sell to someone else...his words exactly! I am spreading the word because it is unprofessional and illegal! I'm not a Sue happy person but we have laws to protect us against stuff like this. I hope the law takes our side...so please be advised, stay away from auto merchants of Jackson, MI!!!
I came in needing financing. They were very honest. Took me step-by-step and explained all my options. We test-drove some vehicles and I picked the one I liked. A great experience.
Ecxelllent . Good inventory.
i am still looking for a focus 2008. and they are trying to get one for me.
Very helpful, and wonderful to work with. Our salesman(Mark) did everything for us, and got us a very low interest rate . It was a pleasure doing business with him.