It's a shame they're closed. Loved it here. My pup actually got excited when it was time for class. We never had a chance to use daycare, but had wanted to when we were planning vacation for this year.
I've been taking my dog here since September of 2012. He loves it there. He gets great support and care from Sarah and the other workers. He's a regular at day care and boards there when we're out of town. They treat him like family and he can't wait to go. I highly recommend Unleashed UnderControl.
In regards to the review by Gilpin, her dog did sustain an injury while participating in dog daycare/training. I called my vet and found that my vet was out of town. I had a friend who is an Emergency Department Doctor. He came in and sutured the dog's wound. Gilpin was told not to let the dog lick the wound, because that would bring them to the surface and the dog would be able to remove them prior to the required 10 days. It was recommended that Gilpin place a cone on her dog's neck and one was offered to her, but she refused. Gilpin was sent home with 10 days of antibiotics for her dog. Unleashed...UnderControl did remit payment for the veterinarian bill, even though Gilpin signed a waiver stating that she would be responsible for any veterinarian bills, regardless of if injury happened on Unleashed...UnderControl's property.Further, all play equipment has been removed following this incident so that no future accidents happen.
I apologize for the length but BEWARE AND READ THIS ENTIRELY THROUGH!!! So we decided to take our new puppy here that we adopted for some doggie-daycare and training during the day and an obedience class at night. At first it was going alright. Then our dog started to be afraid and wouldn't go into the building like he loved to before, and we had to literally drag him in. Then when I would pick him up after work he would jump over the guard rail to see me. like he couldn't believe I left him there. He was 8 months old and was doing great so I set it aside. He would train fine with the trainers, but he wasn't so keen on training with me, although it took a while, he is trained with me now.However, the real trouble started when he got &quot;injured&quot; at daycare. We were never called or informed about the incident until picking him up later that night. The owner claimed she had no idea how it happened, just heard him crying, and thinks it was caused by a nut or nail outside...it was very deep and was about 4&quot; long gash across his upper leg. We were told she took him to a vet nearby, and were not charged told it'd be healed in a week.No meds were given or antibiotics and it got very infected over night. A few days later the dog came inside and was gushing out blood, when I called the vet she claimed she had taken him to, they informed me she was their client but had never seen the dog. The vet claimed she had sent images to him w. regards to the wound, and referred to it as a dog bite. I kept this to myself, and I required her to have the stitches redone at the vet...then they tried charging us $150 and after my boyfriend being 2 hours late for work got it all figured out! After obtaining all my evidence I confronted the owner about the incident and why she lied and said she took him to the vet. Turns out her friend came and did the stitches!!!!! (INCORRECTLY) that's why we received no meds or antibiotics for him until I requested them, which she claimed were also from a friend. This cost my puppy a lot of pain, and also stretched out his healing time to almost a full month! :( We were very disappointing were were lied to and felt very taken advantage of. If someone did that to my actual child at daycare and had their friend in med school stitch up my kid and lied about taking him to the hospital I would probably shut down their business permanently and sue. However, since we were never charged for any of the medical services, we have been told legally there isn't much we can do but to spread the word. Also note the owner is friends with many policeman in Jackson as well as animal control as she trains their dogs, SO BEWARE OF THIS BUSINESS! I don't trust that place anymore and neither should YOU!!!!