This company has been horrible with customer care. 3 years in row for Thanksgiving they have sent me to travel with faulty equipment. The first year they were going to overnight another machine to me, after a 2 week vacation, it never arrived and I spent the entire trip inside with a larger machine. Now this year, the machine stopped working. I was forced to drive 2 hours and pay almost $3,000 for a machine. When they tested the machine on my trip from Browns, they said there werected so many issues with the device. When I called Browns to ask for a return shipping label so I didn't have to travel with 2 devices, they told me it was my responsibility, they couldn't help. They even swore on the phone and their employee spoke about my care in front of her children. My personal HIPAA information. This is the worst company for customer service and care!
1407 E Michigan AveJackson, MI 49202
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