Amador Tire and Auto Service

I took my Ford Ranger in for tires. They called and said the front brakes needed to be replaced…. 'down to 10%' they said. Ok….how much. Quoted price seemed reasonable so I said ok. They installed new brake pads and new rotors. Picked up the vehicle and immediately noticed that the brake pedal would go soft in the last 5 ft before stopping. Didn't seem to be a bleeding problem but something was wrong. Returned (#1) and explained problem. The manager (David) test drove the truck and said it must be the master cylinder. They had to order it. When the part came in I returned (#2). That didn't fix it.

David said it was the right front caliper. His mechanic replaced the caliper. Didn't fix it.

By now I'm sort of upset. So I took the truck to a local Les Schwab dealer and asked the manager to test drive it. He immediately noticed the problem and had his tech (ASE certified… by the way; I later found out the NONE of the mechanics at Amador Tire have ANY certification) drive it….. 20 feet. He said it was the rotors. The ABS sensor on the inside wasn't picking up a signal from the rotor ring. The problem was the new rotors that were installed.



I returned to Amador Tires with this information and they ordered new rotors. When the rotors came in I returned (#3) and they were installed. Brakes fixed…. almost.

I now noticed that the brakes would grab when stopping. I returned…. again…..(#4). David said it must be a faulty caliper (the new one that was just installed) so they needed to order another one. OK…. new caliper comes in and I return again (#5) to have the caliper installed. When the mech disassembled it he found that the 'brake pad retainer' was missing from where it mounts in the caliper. So…. why didn't they notice that when the caliper was first replaced?

No one had one in stock so it would be Monday before it would be in.

Returned (#6) and they installed the missing retainer. Now brakes are fixed.

Do you think I'll be a repeat customer???? NOT