More Info
- General Info
- Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Ithaca, NY Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
- Email Business
- Extra Phones
Phone: (607) 272-6312
- Brands
- Interstate, Raybestos, Titan
- Payment method
- amex, discover, master card, visa
- Other Link
https://www.midas.com/syracuse/store.aspx?shopnum=6615&dmanum=836
- Other Emails
- Categories
- Auto Repair & Service, Auto Oil & Lube, Automobile Accessories, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Brake Repair, Brake Service Equipment, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing
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Reviews
10/11/2017
I'm sharing my personal experience with Midas in Ithaca, which has been very positive from a female college student perspective not from the Ithaca area. I would highly recommend this branch if you're an out-of-town university student who needs to have any car repairs because of their reasonable prices and customer service.
I have an old car (20 years this year) and I thought I needed to have my drum brakes replaced because of a weird sound they were making. I think it might have been David(?) I saw; he seemed very nice and professional and didn't talk down to me as a woman in a car shop or anything. They said they'd take a look and I signed this paper saying I had a right to a written estimate before they did any work which I appreciated. I left it overnight and then called the next day asking if they had looked at it, and the person on the phone said that they had looked at it and there was just a lot of dirt/rust inside the drum brakes and that they were fine and didn't need replacing. They said they cleaned it out for me and I could pick it up tomorrow.
Now normally car shops would charge a fee to have a car looked at and cleaned, and I was expecting to pay this when I picked my car up, but Midas charged me no fee for their inspection and cleaning. I am very impressed with their customer service, and know that if I had brought it in to the last place I went to in Ithaca they would've charged some sort of something. So I was very grateful as a college student with not a lot of money for not having been charged anything. I will definitely be coming back if I have a future problem as this experience shows me they are honest people and I won't be taken advantage of.
I know Midas has had some bad reviews in the past but from what I understand they are under new management. I know my personal experience has been very positive and I will be going back.
01/02/2012
Eeny, meeny, miney, moe! These guys just replace things one by one, charging you as they go, until they get it right--or not! $784.87 (replace struts) didn't fix the problem I specifically brought it in for, "a vibration at 60mph," so I brought it back a month later after being promised on the phone, "We'll make it right for you." This time I was charged another $103.98 (replace tie rod) only to drive away with a car that still vibrated (I even took the Asst. Mgr. for a ride so we could share the experience together.) So they refund me the $103.98, they say I need a new steering rack, and they'll do it at the discounted price of another $500. It didn't make sense to me that a steering rack could cause vibration, and when the manager sensed that I wasn't going to play this game anymore he became mean and told me to go somewhere else. So I went somewhere else--Google--where I learned that vibration can be caused by bad brake rotors. I spent $71.26 at a parts store for two new rotors and after a couple hours under the car I was driving around at 60mph with no vibration! It cost me $784.87--and if I hadn't smartened up in time over $1284.87 (because the new steering rack wouldn't have fixed it either)--to learn "Ithaca Midas is a money pit!"
Details
Phone: (607) 275-4336
Address: 347 Elmira Rd, Ithaca, NY 14850
Website: https://www.midas.com/syracuse/store.aspx?shopnum=6615&dmanum=836
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