Everything was fine, until I got my credit card statement. Used for a local move, drove approximately 40 mi, was charged for 97 mi @ $.99/mi. I called them(Taylor) directly, they claimed no access to records and I would have contact Uhaul. I called uhaul, they sent me back to Taylor. I disputed the charge with cc but at the end of the day I'm out $60+...because it's their word against mine. Beware! !!