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POWER TO THE PLAYERS

Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
Video Games
Brands
ds, nintendo, playstation, playstation 2, playstation 3, psp, wii, xbox, xbox 360
Payment method
master card, visa, all major credit cards, amex, cash, check, debit, discover, paypal
Location
Pickering Square
Other Email

Categories
Video Games, Games & Supplies
Other Information

Price Range : Average

Reviews

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cstong

11/06/2008

Overall
nice work ,long delay

I brought in a matted photo for custom framing. First of all the store is always understaffed. I had to wait about 5 minutes which wasn't a big deal. I was able to pick out a frame that was a bit more spendy than I wanted. I was told that it would be around 2 weeks. They would call when it was done. SIX WEEKS LATER......I got my framed picture only after I went in and asked where it was. They hadn't even started it!!! I was promised it would be done immediately and I could come back later that day. They didn't apologize. The explanation I got was there is only one part time framer and they were backed up. If they had told me that when I made my order I would have gone elsewhere. I asked if they would consider giving me a discount for the delay and my frustrations. I was told no because the date they gave me was only an estimate and not a guarantee. All I say is they have lost my business. I want others to know what they might be getting into when visiting this store.