My husband and I have been using them as our primary FI for many years. We finance our vehicles through them due to the staff making it super easy to apply as well as helping us through the buying process. The mobile app rocks but if you need to go into the branch the staff is super friendly and helpful. Mobility CU is a great place to bank!
I just opened a CD. They have the best rates in TX. I had a very good experience and the staff was very helpful.
This bank sucks... We had a 1.5% cash back visa credit card and my husband over paid the wrong amount on the online payment. He meant to pay $100 and accidentally paid them $2000. They refuse to correct the mistake after multiple phone calls and put the $2000 on a 15 day hold. Because of this, we are hungry and can't buy food. Our bank has a -$349 in our checking account and overpayment amount on the visa card. Are they going to feed us for the next two weeks? They suck....DON'T LET THEM RIP YOU OFF, TOO.
2016Great place to do my car and personal loans without a long wait. It's usually not busy at all and they have a large staff do I'm in and out quickly. Not to mention they have low interest rates and skip-a-pay which I use at Christmas every year to skip my car payments during Christmas or whenever I like.
I never ever write reviews, TERRIBLE BANK,TERRIBLE CUSTOMER SERVICE, TERRIBLE HELPING SKILLS, don't bother with loans wont give you one, don't ding your credit for these idiotsDONT BANK HERE EVER WORST BANK EVER
I agree 100%. I have been a member of this Credit Union since early 80's when it was the IBM Federal Credit Union. I no longer open CD's with them because they refused to stop automatic roll-overs when the CD matured even after indicating many times a new CD was flagged to not roll-over. Have a string of other issues and am still a member only out of convenience for the related job. Changes from IBM FCU, to YouR Community Credit Union to now Mobility CU has failed to correct the one key aspect of poor customer service (slow and in attentive to details) at their main office. With no on in the lobby it can take 5-10 minutes to complete a simple deposit transaction and not that they no longer have drive up tellers, use tv screens to the inside walkup tellers handle, you can be the only person in the driveup bay area and wait some 10 minutes to completed a simple deposit. Branches have been better but the main office tends to be a bad experience. Bottom line is I have pulled all my business away from this Credit Union except what I need for handing some base cash transactions for work.
Branch is closed. ........