8600 N Macarthur Blvd, Irving, TX 75063
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08/17/2008Provided by Citysearch -
I chose this TCBY location because I had a coupon from the 2008 Entertainment Passbook, which I had purchased to help out a local school. I took my daughter there to get ice cream. I ordered and went to pay, and I handed the clerk my coupon. He shook his head and pointed to a sheet of paper taped to the counter which had the handwritten note ""No Coupon."" It was a little late to cancel my order, and I couldn't do it simply because my daughter would start crying. I feel that this is false advertising. The owner of this store is profiting from the advertising he gets from the Passbook and is not honoring the coupons unjustly. Yes, the purchase was a small one, but I wouldn't have gone to the store if I'd known I'd be charged $6 for two small ice creams.
Above and beyond this, the store was not very clean, and they were out of the small cups. The clerk (who I think is also the owner) tried to get me to buy the large ones until he saw how annoyed I was, and succumbed by telling me he could put a small scoop in a large cup. It would make me very happy if this man had his franchise license revoked. He was rude and unforgiving, and I will never go there again.