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Bus Tours-Promoters, Bus Lines


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Poor service, Unprofessional

If you are looking for a professional, clean and knowlegable bus company, don't use this place! This company was used for a fundraising trip to Shreveport. We used 2 buses. In one of them, the bathroom smelled of urine the entire trip and despite requests to help the problem, the bus drivers did nothing. Furthermore, once we arrived and required a stop to an additional hotel ( a very commonly used one) the drivers did not know how to get there, nor did they make any attempt to find out. The passengers had to get together to help direct bus drivers. Third, the busdriver yelled at one of the patrons for requesting the bus driver to let him get his bags from the storage area, when he was standing in front of it. Lastly, the manager, Gene, provided no apology or compensation for their terribly, unprofessional,demeaning and careless service after a complaint was filed.