In mybook® Travel Collection (edit)

Added to your travel collection.
Removed from mybook!

We took this business out of your travel collection.

This business has CLOSED(report as open?)
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Do you know the hours for this business?
Categories
Bus Tours-Promoters, Bus Lines

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

jeanniebee2

03/15/2009

Overall
Poor service, Unprofessional

If you are looking for a professional, clean and knowlegable bus company, don't use this place! This company was used for a fundraising trip to Shreveport. We used 2 buses. In one of them, the bathroom smelled of urine the entire trip and despite requests to help the problem, the bus drivers did nothing. Furthermore, once we arrived and required a stop to an additional hotel ( a very commonly used one) the drivers did not know how to get there, nor did they make any attempt to find out. The passengers had to get together to help direct bus drivers. Third, the busdriver yelled at one of the patrons for requesting the bus driver to let him get his bags from the storage area, when he was standing in front of it. Lastly, the manager, Gene, provided no apology or compensation for their terribly, unprofessional,demeaning and careless service after a complaint was filed.