Had something off the dollar menu. It was chicken and cheese something. When I but into it, it was something hard and black. Showed the manager, she was able to give me a refund but it was another that was being really rude like it was my fault that something was wrong with the good. The cashier was sweet but I wasn't too cool with the Hispanic manager though.
1111 S Irving Heights DrIrving, TX 75060
If you go up there later in the day, they start shutting down a lot of stuff early. It happened to me a few times. I know that the people wanna go home but you have to take care of the customer 1st before anything else. Stopped going there because the other location of this street is better.
We went to Subway and experienced a very rude and racist encounter. We came for you'lls "fans who buy any sub and any drink will get a free sub of equal or lesser value on the house" deal. I agreed to buy 2 subs and 2 drinks and expected to get 2 subs for free. Then the man goes back and when he comes backs says you have to buy 4 drinks which I agree to. Then when I asked for the total it came out to be a little more than $35. This makes no sense because the subs were $6.75 each and even with the 4 drinks (which I should not have to pay) the total with tax comes out to be $23.22. I asked to at least see the breakdown of the costs but he refused to do so, saying, "I will not show you anything until you pay". He said take it or leave. So I left and upon my leaving he called me crazy. I have never in my life felt more disrespected. The man was extremely rude. My mom was with me wearing a hijab (a head scarf), and I believe this man was being specifically racist to us because the person before us bought 3 subs and got 3 free and only bought 3 drinks and his total only came out to be about $30 which is less than what my total came out to be. This is the first time in my life I have felt racism and I couldn't be more disappointed in Subway.
I walked in to buy lunch and witnessed billie the manger degrade and talk down on her employees. The person who put her in charge must be as crazy as her.
Worst service! I had to wait for my food like 30 minutes and when I went up to the cashier to complain they started preparing it really fast. Very in professional also the restrooms are really dirty with toilet paper all over the floor. Do not reccomend going here.
I know it's fast food, but that were rushing so much that they forgot half my order. I even asked them to verify that I got everything. When we got back to the house, one of my friends realized her food wasn't there. ����We tried calling the phone number listed online and on the receipt, but it sounds like a fax when you call. What a terribly run business. I will not be returning.
have eaten there often, but went there the other day and got the chicken pot pie and found 3 small bones in it, 1 bite chipped a corner off my tooth, the mgr girl was real insulting with her comments, i contacted kfc thru their survey and said i would like a call regarding this incident but 3 days and yet still no call. probably wont dine their again.
Two times i have been here. First time early morning for chicken bisquit and it was overfried and greasy. That was last year. Today i thought i would give them amother chamce at dinner. I order the chicken salad sandwich because its always been good. Not at this location. It tasted bad, the recipe was differemt. It was like store bought and not only did it have bad flavor. It also tasted kind of strange. I hope i do not get sick. I ate about a quarter of it. I called them amd told them that it tasted bad. They offered to replace it. I declned. Why would i go back there again. If you want to dine at a good Chick Filet, you should go to the one on Macarthur and 635.
Took my family to eat lunch here, first off, their customer service is non existent. Second, went to the soda fountain to get drinks, every soda was out of syrup, the fruit punch was water as well as their lemonade. Their water was Brown. We told the employee that all their drinks were out and she brushed us off.told us that they were out of everything. Attempting to get a refund for the drinks the man in the back preparing all the food was NOT wearing gloves and decided to take a break to pick his nose then immediately go back to preparing the food. He did not wash his hands. After witnessing this, I decided we were not going to eat here and asked for a refund completely. The manager took my receipt and refused to give us a copy of any receipt. She was very rude about all of this. We called customer service and the man we spoke to knew the store off hand. I do not recommend eating here at all. Unless your wanting to get sick.
Sadly, this McDonalds was one of my favorites! But I had to move to las Colinas area, I still work in the area and today I wanted to try the southwest salad and I noticed it was old, warm and very dry, I ask for a replacement and god forbid!! The mgr said that I ate the chicken and she only gave me the salad (side salad) instead!!! Never coming back!! Customers beware!!