To start my experience in the past purchasing from Westway has been pleasant, this review is against the crooked service department and Fords policy towards not providing loaner vehicles due to manufacturing problems of THEIR vehicle! Took our explorer here for recalls or s/b whatever you want to call it. 2 issues 1 with a door panel and 1 with the carbon monoxide entering the cabin. We were told to bring it by so they could look at the car and order parts that were needed and made to believe we would drop it off when the parts came in and provided a loaner. When she brought the vehicle by she was told that they were not in fact recalls and loaners wouldn't be covered, I find it hard to believe that an issue with carbon monoxide-entering the cabin isn't treated more seriously, imagine how many people might not bring their vehicles in due to the cost they have to absorb? She was then shown all the maintenance that was due for the vehicle having 60k miles totaling over $700. We asked how much a transmission flush would cost and was told $200 and that a loaner would be provided if we went that route. At this point the entire reason for bringing the vehicle in for a Ford issue was completely flipped back to the consumer. I have no respect and trust for Ford and this dealership or as I call stealership. Also worth mentioning is I have purchased 2 brand new vehicles from this dealership totaling over 80k, so if they treat me this way I can only imagine. It's sad that your treated like a number everywhere you go these days. Stay away from this dealership as they simply want to sell you on maintenance you may or may not need.
2609 Nova DrDallas, TX 75229
I did most of my dealings with George over the phone. My new car was shipped to my doorstep -literally! The car - a 2009 BMW 750Li- looks even better in reality than it did on the pictures. The buying process was really straightforward and easy. I would definitely recommend this place to my frie…
3838 Oak Lawn AveDallas, TX 75219
I never knew it was this easy to shop, and Buy a Pre-Owned Car .
1907 Balboa DrDallas, TX 75224
From Business: Dallas Finest Junk My Car Removal for CA$H (214) 838-0128 “Sell My Junk Car for Cash Today! $CASH$ for Junk Cars Today! (Free Removal) Dallas Auto Recycling TX We buy junk cars Damaged, Old, Wrecked Cars, Trucks, Vans, Suvs Cash for Cars in Dallas, TX.” At Frane's Auto Recycling & Salvage Junk yard, we buy all types of Jun…
14. DFW Car Mart
2020 E Division StArlington, TX 76011
Got a car with repo and prior bankruptcy. Cindy liked and Anthony spent time to awnser all of her questions. Kenneth went over paperwork. Price was below Carfax value. Would buy another car or send all of our friends.
I bought a car for them and had to change out the transmission, carburator and alternator within the first few months. Also, the strips on the car we're stickers. DO NOT BUY FROM THEM!!
These people are GREAT! They were very helpful with all my questions i had. My vehicle is in awesome condition I love it. I'll definitely recommend this place.
Super rude called in to get more info on a car and all he could tell me was ( it is what it is ) he did not even try to give some sort of info and I was going to pay cash for the car. Do not recomend.
Do not put a deposit on car. Business also goes by Platinum Auto Brokers and Mr Old Cars. Get car checked by a professional that can detect bondo under the heavy paint they put on and also electrical problems.
Wesley was very nice, and helpful and would recommend family and friends. Thank you guys for all of your help.
Responded to email quickly.
They have cars that don't cost that much :)
NOT HAPPY THEIR WEBSITE SAYS YOUR JOB IS YOUR CREDIT AND THEY DON'T PULL CREDIT. THEY LIE! I WAS REFERRED BY 2 MAJOR DEALERSHIPS WHICH I WILL BE LETTING THEM KNOW NOT TO REFER ANYONE. I'VE LIVED IN IRVING 51 YEARS GOOD INCOME 10 YES OWNING HOME 8 YEARS ON JOB, 2 CREDIT ISSUES WHICH ARE NOT MY FAULT. ....LEON TOLD ME YESTERDAY I WAS GOOD DUE TO JOB AND ALL, THEN TELLS ME TODAY NO THAT THEY PULLED MY CREDIT.....MESSED UP PLACE. WEBSITE SAYS THEY DON'T PULL CREDIT BUT THEY DO......
I have been a loyal customer to this company for the last 5 years. And although their customer service skills are absolutely the worst out there, I remained a customer and referred people to them. However, they are terrible in what they sale and how they sale it. My first car needed repairs 6 months after buying it. The second car, the loan was sold and the new company added an additional $2000 on my loan. Now currently, after purchasing my 3rd car from them & requesting my loan not be sold; the loan has been sold and no one is taking a responsibility. I would suggest a person not spend their hard earn money here. Even tho the finance options are great with easy approval, it's not worth the headache.