I have sent multiple computers to this company thru Assurion, out of the 10 computers sent NONE came back working as expected! One computer had a dead high end graphics card it in, when it came back it had a cheap $20 video card in it that was barely suited for web browsing and when I sent it back for this I was told "we never touched your video card, we are not fixing this". Another computer I sent off had 16 GB ram in it they send it back to me with 2gb ram and when I complained they took pictures of 2gb of ram from somewhere else and claim I was lying! On that same unit I requested my hard drive returned so they RIPPED it out of the computer breaking off the connectors rendering it useless! Most recently I mailed off a computer with blown capacitors on the motherboard, a dead HD and a video card that the fan was making a lot of noise. The computer still booted but crashed a lot. They mailed it back with a 7 year old USED HD, and had replaced the capacitors on the motherboard and now it wont boot at all!If you buy an extended warranty on a computer this is where it will be sent! Document as best you can what you sent!
3010 Lyndon B Johnson FwyDallas, TX 75234
From Business: Headquartered in Dallas, TX - Post Consulting Services, LLC is a premier provider of information technology and business consultants in the United States. Whether you need guidance on complex financial and market analysis strategies or need a hand in providing executive vision for your organization, Post Consulting Service…
13635 Gamma RdDallas, TX 75244
From Business: Nationwide Network Technologies, Inc. is built on a foundation of customer service and quality. NNT customers are intelligent business people who require quality installation and service in a professional and responsive manor, and to accomplish this with as little expenditure of time and money as possible. NNT works closel…
MISSION IMPOSSIBLE! RECOVERED MY LAPTOP HARD DRIVE within 24 hrs of call & simultaneously repaired husband's laptop (network connectivity issues w/ conflicts); Since then he has also diagnosed my son's PC problems (burnt out capacitors) & recommended electronics to purchase that are com…
28. Banc Tec Inc
2701 E Grauwyler RdIrving, TX 75061
From Business: BancTec, Inc. is a worldwide provider of comprehensive enterprise content management, image capture devices, infrastructure support services and payment processing products. BancTec has deployed transaction products in more than 50 countries. The company s headquarters are located in Irving, Texas, and it maintains branche…
7850 N Belt Line RdIrving, TX 75063
From Business: As a part of Omnicom Group, Targetbase is a global advertising, marketing and corporate communication services provider. It develops business intelligence strategies and utilizes customized approaches to marketing opportunities. The company designs and executes marketing programs to meet clients specifications. As a Texas-…
Thanks a lot to Spot a Geek’s experts for fixing my slow PC problems. They never disappoints to our customers and offers online pc support with very affordable price.
I purchased a laptop from Sears w/a 2 yr. warranty. I need replacement for the cords (adapter) to plug in the outlet. Teleplan sent me a box for me to ship my computer. There is nothing wrong w/the computer because it works fine with my son's charger. On top of that, the phone #listed above is not in service. The # given to me by Sears for Teleplan says its voicemail is full.
this shop is good. my keyboard was replaced when it stopped working and its been fine ever since. the work was done well the price was reasonable and i was treated respectfully.
Do not take your computers here. I've been going here for a long time, and never had issues before. The new management does not know about customer satisfaction. The original issue was not resolved and my computer was rendered useless. They offered no alternative to repair the original issue. They kept bringing up the fact that is not under warranty, but never gave me an option. I was willing to pay them again, but sounds like the manager wanted to flex his "manager" muscles and i would rather pay more elsewhere, but I want to have complete customer satisfaction. If you care about your money, and your computer, do not bring them there.I only gave them one star because the "no" star is not an option here(I'm posting this same review in another review site because people need to be aware of how bad the service is here)
Send back laptop toshiba sent to Texas for fix toshiba satelite c655d s5529
Toshiba satelite c655d s5529 please send back to florida 15385 sw seminole dr fixed or I'll fix it pay a computer repair call me at 7724866516
Never ever go to this ghost house. They will rip you off. Believe me . and more the owner is very rude. I liked to slap on his face.
I bought my computer at Wal-Mart paid for the extended insurance. When I needed repairs I contacted Wal-Mart and I was sent a UPS shipping label, a box and instructions, I sent my computer in for repairs, it was weighed from the time I gave UPS the package until it reached its destination 4.5 lbs. They sent me back wires and valace resisters in the exact same box as I shipped my computer to them in. BUT NO COMPUTER the return packaged weighed 23.9 lbs. I called Alfredo, he was the return sender, he stated that he remembered this package because when he opened it there was the batteries and wires no computer so he shipped it back. He transferred me the person I spoke with stated that I should contact UPS, (suggested they were at fault) so I did. UPS is a wonderful company.. Paperwork in order, able to track every time the packaged changed hands. Earlier this week Amber from Teleplan called me, she said she said that they were not going to re-imburrse me for my comp. Accused me of sending a flashlight? wires and batteries. I asked for a manager she said she could not connect me to her supervisor or manager they are not accepting any calls, I asked her to transfer me to THE person in charge. She said she was not allowed to and they will not answer my calls. UPS receipt verifies my package arrived at Teleplan left at the docks it was signed for weighing 4.5 lbs.Return receipt verifies package being sent back over a week later weighing 24.9 lbs in the exact box I sent them. My shipping labels were taped over. I have lost so much. Not to mention all of the personal information. I have 4 children and it makes me sick that the company not only backed the thief but they show no remorse, and talked to me as if I was trying to pull one over on them.
MISSION IMPOSSIBLE! RECOVERED MY LAPTOP HARD DRIVE within 24 hrs of call & simultaneously repaired husband's laptop (network connectivity issues w/ conflicts); Since then he has also diagnosed my son's PC problems (burnt out capacitors) & recommended electronics to purchase that are compatible with my needs, but within budget.Austin IS AMAZING w/ excellent customer service bc he cares! Several technicians told me they couldnt help me & I almost gave up. Licensed,trusted, & highly recommended. I will not go to anyone else.- Signed one busy momma on a budget.