Home-Cleaning Projects by Time: An Hour, a Day, a Weekend »
When you're short on time, squeeze in cleaning tasks that will help minimize your effort, organize your home, and remove the filth…
1006 Harrison Ave Ste 408Arlington, TX 76011
Cleaner Image Janitorial has been a great asset to our company over the past 4 years. They have to work around the ever changing schedules that we provide them based on the activities at our sports park. They are very detail oriented and have good time management. Mike Pyatt, the Owner, is al…
17194 Preston RdDallas, TX 75248
From Business: Welcome to Image Dry Cleaners dry cleaning and tailoring valet, your online resource for the best dry cleaning delivery service in the Dallas Fort Worth Area. We offer residential and commercial dry clean and laundry services. If you are not able to stop in, let us save you time and gas! We offer three convenient ways to r…
2200 Los Rios BlvdPlano, TX 75074
I was given an heirloom, cross-stitched tablecloth by my mother-in-law. It was over 60 years old as were most of the stains on it. I brought it to this store and Carla and I began to mark the stains with little pieces of tape. It was comical, as you could barely see the fabric underneath all …
5201 Gordon Smith DrRowlett, TX 75088
I needed my carpets and air ducts cleaned and shopped around by calling 7 different places including the more "popular" places. Cleaner Image gave the most information regarding any other prices. I did pay more than the advertised price because I needed extra things. The technician…
When you're short on time, squeeze in cleaning tasks that will help minimize your effort, organize your home, and remove the filth…
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Courteous and happy to see you. They value their customers. Service is fantastic and the job they do on cleaning or laundry is tops.
I have filed a complaint with the Better Business Bureau. Please be aware if you plan on taking your clothes there. On 5/15, we dropped off a new black Guess Blazer to get it pressed at Shady Grove Cleaners. Delilah gave us a receipt it would be ready the next day. When we returned 5/16, she said the blazer was not yet ready, to come back the next day. When we returned again 5/17, she said the blazer was still not ready. We were getting nervous because the blazer was for my Dad's wedding that Fri. We stressed the urgency of having it for the ceremony at 5pm. We returned 5/18 and nothing. I personally went to the store around 12pm and waited over 2 hrs as they searched for it. I spoke to store manager Angel at the store & on the phone with the area manager Juan Andrade.Juan spoke to the owner & he agreed to replace the blazer. I was to go purchase the $216 with my own money, bring the receipt back & receive a refund. Simple. I left the store at around 2pm after that agreement. Instead of getting ready & dressed for my parents wedding, I had to rush to find the same blazer for the wedding ceremony in less than 2 hrs. I was not able to find the right size so I purchased a different blazer for $240. We are now out $456.On 5/21, we dropped off the receipt for the replacement blazer to Angel. She made a copy of the receipt and signed it. My main communication was with Juan, the area manager over a span of 3 wks, with no resolution as I waited for the owner to call me to discuss. We spoke and texted almost every weekday. It was after a week Juan told me they found the blazer and to go pick it up. A week later, after spending $456.Juan suggested to press the replacement jacket & return it to Saks for our money back.. and we can get the original jacket now that is has been found. This is extremely unethical. We did not pick up the found blazer, they still have it. I have receipts for everything and text conversations. We just want to get our money back at this point.
Great customer service . They have free laundry bag provided to the customer. Price is very reasonable and service is quick and on time. Very satisfied.
Friendly and they do a very nice job. Reasonably priced & I find them better than anyone close by. They do a Great job on work shirts and really everything. I tried some others close by and Tuscan is easily the best quality at the best price.
This place is horribly expensive (we're talking $24 for three garments). And they lose stuff and never admit to it. They are nice enough to charge you an arm and a leg for items where they couldn't remove any stains/marks. Go anwywhere but here, if you care about your clothing. I would give it zero stars, but you apparently have to click at least one star.
I always had problems with cleaners that can't get the stains out of my white shirts. This is a good cleaners to come to. Very happy customer����
At one time I had to stop by 3 times to pickup my entire order since one item was put aside for a special treatment. On another occasion I came by at 10 minutes to 5PM (the order was promised by 5PM); the manager told the person at the front desk to tell me I should come back by 5PM; I waited outside and came back in at 5PM and the manager told me they had a large rush job and could not get my job on time. When I expressed disappointment that she did not tell me that at 4:50PM, she started blaming me for being inflexible.
There prices are 50% higher than the other cleaners in my neighborhood; they claim to have better quality, but I doubt that either me or my laundry will know the difference. Everyone has the right to charge what they want as long as they are upfront with the customers. In this case, they are not letting customers know their prices ahead of time and a price list is nowhere to be found.
URBAN CLEANERS ARE CROOKS WHO WILL TAKE YOU TO THE CLEANERS! This husband and wife run store obviously need some major lessons in handling customers. They ruin garments and then blame the manufacturer of the clothes then won't refund you for any cleaning fees paid. Oh, did I mention they will provide excuses for weeks that they are still working on your garment, only to have it show up without any work at all?!? They are absolutely horrid to work with, completely unprofessional and I'm way surprised they are still in business.
I had a coupon for this cleaners and decided to check it out for the first time. WORST ever experience!!! I came to pick up my dress during my lunch a day after they said it would be ready for pick up. And it was not ready yet. The man said he just finished removing the stains and needed one more hour to get it pressed. When I came back an hour later I asked the cashier if they could give me a discount cause I had to drive back and forth to get the dress. And the cashier African American lady replied that the dress was ready on time. She has no idea what I am talking about. I just said if the dress was ready an hour ago why didn't you give it to me? Her rude reply killed me. She said: " Yes it was ready on time, it just hasn't been pressed yet. Did you wanted me to give you an unpressed dress? and you didn't come yesterday as we told you ". Very rude and unprofessional employee. They could give me a couple bucks off and apologies for the inconvenience and I would be back as I live in Las Colinas and wear lots of clothes to be dry cleaned :-) Next time I will bring my business somewhere else. The worst part was when I brought the dress home there were stains :-( I was so upset with them that I could not make myself to come back to that place and discuss their service quality. Warning!!! Don't go there!!!!
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.