This Starbucks Location Really Sucks And Has Poor Customer Service!Customer Service and Repeat Customers Are An Important Part Of Staying in Business For Starbucks Like For Any Other Company!However, the Treatment that both Jose Jordan and I received at this particular store location today at 4545 Campus Drive, Irvine, California 92612 (949) 854-2301 was Extremely Poor and Disgusting to say the Very Least!Firstly, the whole store location was Overcrowded with absolutely No Places to sit and You Can See Customers Just Sitting There For Hours Just Doing Their School Work and Purchasing Very Little In Terms Of Product!It felt more like Visiting A Library rather than Visiting A Starbucks Location!Furthermore, I happen to be a Gold Card Customer for the past (10) years and when I was in this store location, I certainly did Not Feel Like One Anymore for several reasons.When Jose Jordan and I could Not Find A Place To Sit, we immediately complained to the employee and/or store manager on duty who happened to be a male back on Sunday, October 22, 2017 at approximately 4:00 P.M. earlier today.In Addition: This Starbucks Employee was so lazy, disrespectful, inconsiderate, rude and Never Addressed My Complaint, Nor Concerns Properly when I told him that we could NOT find a place to sit. He Never took the courtesy, nor the initiative to search for two (2) seats for us to sit at and just used the excuse that there were No Available Seats Available Just To Get Rid Of Us!I was very angry and furious and told him that I happen to be a Gold Card Customer for the past (10) years and mentioned that I am so Loyal that I even bought a Four (4) Case Of Starbucks Frappuccino Chilled Coffee Drink wthat I had with ME which were a part of the Starbucks Product Collection of what they sell to their customers and Deserve To Have Proper Seats since I am a Loyal Supporter Of Starbucks!You know What He Told ME? Answer: My Starbucks Products that I purchased do Not Count In Order To Be Seated In His Starbucks Location and that I have to purchase Products In His Store in order for them to be Considered Valid!Is He Crazy, Stupid or What? The Products That I Had Purchased Are 100% Owned And Manufactured By Starbucks! It is Not like I was bringing in Coca Cola Products!Who Hired Him Anyway? This man has No Legitimate Starbucks Customer Service Experience and Does Not Deserve To Be Working For, Nor Representing Starbucks in any matter, shape, or form.Since we both were so Disgusted with his Poor Level Of Observation, Knowledge and Customer Service Treatment, we both Left The Store in Disgust and of course I took pictures of what I saw that I am Now Publishing on All Of The Social Media Websites for the World To See!This is far from What I Expect From the Starbucks Experience and I Deserve Much Better Than That Low Level Of Very Poor Customer Service Treatment!Thank you.Sincerely yours,Howard Paul ShoreVisitorAngry And Upset Starbucks Gold Card CustomerExecutive, Volunteer Writer For Google And Tripadvisor Websites/HPSEnclosures: Please See The Attachments For Pictures Showing You How Crowded That Store Location Was, Plus Proof Of Purchase Showing Off The Four (4) Case Of Starbucks Frappuccino Chilled Coffee Drinks That I Brought Into The Starbucks Store Location For Your Review And Further Reference. Thank You.
1835 Newport Blvd Ste B122Costa Mesa, CA 92627
From Business: Coffee Bean & Tea Leaf is a coffee shop offering a variety of coffees and sandwiches such as ham and cheese, roast beef, Italian, Pacific cobb and vegetarian veri…
This coffee shop is a great place to spend time with your family and friends. Having meetings here is also ideal. Try them, you'll not get disappointed.
Amazing food,drinks,service and everything! It is absolutely fabulous.����
I work around the corner and come here every morning, it can get busy but I have never had to wait long. The crew is always on their game and I am in and out quickly.
The latte that they have in here is really good, I had three the last hour and I feel so good! I have to take out the laundry first and then go back in here for more.