Norm Reeves Volkswagen SuperstoreAdd to Favorites
20 Auto Center DrIrvine, CA 92618Map & Directions
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|Mon - Sat:|
Phone: (949) 830-7300
Amazing experience. I have worked in Sales and Customer Service for many years and appreciate superior service when I see it. We happened to meet and work with Robert Yang. He is amazing from start to finish. My son, a first time owner, will never forget getting his 1st car. Thank You Robert, you made it happen!!!
08/01/2011Provided by Citysearch
I saw this car and fell in with it at first site. I was dealing with other dealership... They basic led me on for 3 weeks... we will get it in.. Long story short it did not happen. I called Fladeboe and Burt said it's sitting on the floor come on down. THE FLADEBOE EXPERIENCE WAS GREAT!!! AND I'A VERY IMPRESSED with the car. 44.6MPG the 7th time on the road... I see weekly for the car wash
07/15/2011Provided by Citysearch
In a word -- FANTASTIC! Mark, the Service Manager at Fladeboe Volkswagen is completely dedicated and committed to customer satisfaction. He has transformed Fladeboe's service department. His high standards transend every facet of the service experience from the service writer to the cashier and technicians. As a long time Volkswagen/Audi owner (1975 Scirocco, 1985 GTI, 1995 Fox, 1995 Jetta, 2001 S4, 2005 Toureg, 2007 Rabbit) I can unequivocally say... Mark and Fladeboe have raised the ""service"" bar for other Volkswagen dealers in Southern California to follow. My '07 Rabbit and I thank you for doing such a great job.
07/06/2011Provided by Citysearch
I took my car in yesterday for brake service, and they checked me in quickly; I didn't have to wait. After my car was ready and their shuttle driver dropped me off at the dealership to pick it up, I was immediately greeted by Tom. He and I reviewed the bill I had already approved over the phone, and he stayed with me through the check out process including retrieving my car. I don't think I was there more than 10 minutes, which I really appreciated.
06/28/2011Provided by Citysearch
We brought my 2005 VW bug in for service about a month ago because it appeared to have a transmission issue. The problem was identified and, though a part was not available for a week or so, the service department did an outstanding job letting us know when it would be in and immediately scheduling us for the repair. My car is now in great shape and there is no doubt that we will be back to your dealership for future service and purchases. Thank you.
06/24/2011Provided by Citysearch
I had a particular vehicle in mind when I contacted your dealership (2011 blue Jetta). I had many questions regarding this vehicle which I was purchasing for my daughter, specifically regarding vehicle features; safety features in particular. I had numerous conversations with both Harvey and Judith during the purchase and finance qualifying. Both Harvey and Judith were receptive, informative and courteous in every conversation. After purchasing the vehicle, Judith went beyond my expectations by having the car cleaned and detailed to perfection and having the car delivered to my hope. I especially appreciated the manner in which Judith kindly and patiently explained the vehicle features to my daughter. She did a great job integrating my phone with the blue tooth system which was extremely helpful. Your service department explained the service benefits available to vehicle owners which further assured me that I made the right choice in vehicles and dealerships. I would recommend Fladeboe Volkswagen to anyone who is looking to purchase, or service, their Volkswagen.
04/14/2011Provided by Citysearch
Ceasar was awesome, very nice, professional, not high pressure. We did have to wait a long time to see the finance person, and I was buying cash, so that was a little frustrating, but over all I love my car and I would recommend your dealership to friends and family. Thank you.
04/11/2011Provided by Citysearch
Dan is the best ever. My husband was so shock how easy it was to buy our car. They did everything we didn't have to anything expect sign. It was wonderful. We tell everyone to see Dan. And the other men that were involved was wonderful great customer service. they get 10stars from us. Thank you so much you are the best.