I can not say enough about this theater! The service was awesome and so far beyond, you could just not imagine. They were completely staffed, and the staff was ready and willing to work. We were greeted outside by two employees and an actual police officer. The tickets and the concessions are sold in the same place, so that is a little different from the norm, but the lines were not long, and again, plenty of staff, so no worries there. I love, love, love the fact that you can get free refills on your drinks. The fountains are out in the open for you to do it yourself....along with the butter, you know, in case you need more on your popcorn when you are halfway through the bag. I had to step out to refill our drinks, but was surprised to see a male staff member. He took our cups and refilled them for me. I only missed about 10 seconds of the movie while I handed him the cups and gave him our drink preferences. Now that is what I call service! The entire place was very clean and neat and nicely decorated. The chairs are staudim seating, another plus. They rock back farther than any other theaters in the greater Birmingham Metropolitan area. In addition, they had a nice game area and quite a few selections there too while you wait. We were really impressed with The Edge 12, and will be returning. This shopping center is only about 75% full, so a place this nice, will surely help to bring good additional businesses to the area. The new owners and staff are a 100% improvement from what was previously in this specific movie theater. See ya at the movies!