This company by far is the worst property management company I have ever dealt with. They don't take proper care of their properties. When a tenant moves out they don't replace carpet or have a professional cleaning company come in to clean the place or the carpet. They leave it up to the previous tenant to leave it in move in condition. They try to find all kinds of ways to milk you out of money. Their is only one employee that actually knows what she's doing, the others always provide answers of "let me ask" "I have to find out" simple things they should have answers to. This company needs to be revamped ASAP.
2000 Park St Ste 102Columbia, SC 29201
From Business: At Bob Capes Property Management and Real Estate Sales, we believe in serving our customers with energy and integrity. We understand the trust and confidence that…
I have rented two homes from this company, the first one around 5 years ago and more recently another one this past year. I have always been pleased with the service and quality of the homes.
Absolute nightmare to deal with. Never late on our rent and took very good care of the over priced, horribly built home we lived in. Their policies are outrageous and when it's time to move out it is even worse. I would never rent from this company again and do NOT recommend anyone else doing it either.
Worst experience of my life. I called them to ask what needed to be done because we were not going to renew the contract. They never told me that I had to submit a written request at all. When the time came to move out they told us we had to pay the full month rent since we didn't submit a written request. Not just that but they told us we had until the 10th of the month to return the key and when we returned it on the 8th they charged us late fee. After this you never get to talk to a supervisor nor the builder manager. When you call you always get voicemail telling you to call somebody else and then you never get a call back unless is to ask you to pay them. Terrible experience!!!!! Make sure you read the contract top to bottom because they wont give you no information. They will find a way to get your money
Maintenance is a nightmare. When we moved in, the dishwasher didn't work. They've come out to "fix" it only to do nothing and then the maintenance man tells the office it is fine... We just need them to fix (probably replace) the dishwasher and they seem unable or unwilling to do so. We pay waaayyyy too much rent to not be able to wash a load of dishes.