I locked my keys in the car and they were cheaper than any other place I called. They were fast, friendly and professional. Shout out to Shawn who was very innovative in unlocking a car with theft protection. I would recommend them to anyone!
2343 Mormon Trek BlvdIowa City, IA 52246
From Business: Chezik-Bell Ford is one of Eastern Iowa's largest retailers of Ford, Lincoln, and Mercury products. Our success is due to two factors: great customer service and …
2733 Mormon Trek BlvdIowa City, IA 52240
From Business: Browse Billion Auto's huge online inventory online today with over 7000 new and used cars and trucks to see! You can request more information about a specific veh…
I needed a remote starter so that my brain injured son would have a warm/cold van to ride in as he has great difficulty regulating his body temp. I had the (Mopar) remote starter recommended by (Chrysler), Deery Brothers put in to the tune of $800. I Tried the starter out before I left the lot. Didn't heat. I had the service associate, and Mark Kavala the service manager, (later) come to the van. She told me that she could hear the heater working by listening to the engine. She put her hand on the vents and said that she could feel something even though the dash heater controls were not lit, the fan was not working and there was no heat, stating that that was all I could expect. With the van still on the lot, she was telling me that I could expect nothing. Kayala disagreed, saying "We need to fix that." He has not.A series of emails followed:Kavala promised that we would be "COMPLETELY SATISFIED" after our experience at Deery's.(Later) Kavala-"it does work as designed."(Later) Kavala: Stated that "there's no way that I can reuse the remote starter after it's installed"...(i.e., I'd need to pay for it, not Deery.)I took the van to Brown's Chrysler in West Branch a few days ago to see if they were able to get the starter to heat. One-and--a -half hours later the van now starts and the heater runs. Brown charged us another $130 bringing the total for the remote starter to $930. What did Brown's do to get it working? They did a SOFTWARE UPDATE AND A RELEARN. Seriously.And, to top it all off...the service coordinator at BROWN'S TOLD ME THAT THEY WOULD HAVE INSTALLED IT NEW FOR $500. Note to self: buy your next Chrysler at Brown's. Don't let Deery's touch it.
The salesman who helped me was very kind and professional but the car but they refused to negotiate at all on price. I know I overpaid for the car but agreed because I like it a lot. One thing I can say is do go not through their finance department. They claim to get you "the lowest rate available." I was set up with a terrible credit union. I called another bank to refinance and the FIRST PLACE I called gave me an interest rate half of what their placed offered. Highly recommend looking for your own outside financing. Also do not purchase their gap insurance. It is extremely difficult to cancel. It took me almost 2 weeks of runaround to be finally be able to cancel the gap insurance.
5 minutes after driving out from their lot the" check engine" light turns on. After their asessment, had the wrong part replaced (rubber pipe), which I discovered a few months later when the problem recurred. So I paid twice for it, had to fight for a refund which ended up being only a partial one.
I went to this dealership to get a used car and left extremely satisfied. The manager, Asem, was professional and polite, and didn't give me the run-around when I inquired about various cars. It's locally run and the workers are very down to earth. Best of all, the cars are priced affordably. 5/5 stars.
I refer anyone to use ASAP towing. They were very fair priced and on time. Was very professional and i would call these guys any time if i need them again
Have great cars very nice guy
Huge - and I mean HUGE - shout out to Harris Boyz for their help this afternoon! Thanks to Craig, John, and Dave for working so hard to find out what was causing our automotive issues. They stopped what they were doing and were wonderful! Thanks much!! Great recommendation from us!
On car number 4 bought from Craig! Won't go anywhere else
They are fast and had the cheapest rates. Awesome!