A good healthy dose of competition is what these folks need. From the unfriendly service personnel in the back to Sean up front saying one thing and delivering another along with a side of "wonderfully warming" condescending attitude, they make you feel like they're doing you a favor by selling you something. What an atrocious bunch! Will never even buy a quart of oil from these guys again. I've talked to many people that feel the same way. What a shame!!