After an hour of repeating my address over and over again over the phone, I gave up. They do not know the downtown area at all.
Great Service , Came Quick , Spoke English well, Gave a discount for a long ride , would recommend !!
The taxi came a lot earlier than expected , I asked for a pickup at 10:00 AM and they came at 9:50 AM. The taxi driver was extremely nice compared to other ones I have seen!
Good Service , I was almost late for work and the taxi came as soon as they could. They came in under 5 minutes when they estimated 10 minutes.
The guy I rode with was great ! He was nice and arrived on time. I definetely recommend ! I called and the man said he would take a while to come. He arrived at the airport to pick me up nicely dressed.
These guys are ripoffs they are way to high $45 dollars for a inner city ride not even a 20min ride I will never use them again I could have rented a car for the whole day at that price
Stay far, far away from this company. I think this very well may be the worst service I've received from any company in my life. I booked their Party Bus for our wedding. They were to transport our wedding party from the church, to the Indianapolis Museum of Art for pictures, and then to the reception venue. The driver never showed up at the church. I was finally able to get ahold of Ernie, the owner, who told me the messaging system had a problem and the driver never received the notice to get us. I booked the service over a month in advance and contacted the company a couple of weeks before to confirm. The owner said he could be there in 45 minutes. We were not going to sit there waiting, so we had to buy Uber rides to the IMA so we could at least get some pictures in. The owner eventually met us at the IMA in a bus that did not match the pictures on the site at all. It was a basic transport bus that looked poorly maintained, not the vehicle shown on the website. After the wedding, the owner ignored four emails I sent requesting a refund for not even coming close to providing the service that I'd contracted for. I did get the owner on the phone and he was extremely argumentative, taking the tone that I should be happy that he did come at one point. He refunded half of my money. I argued that this was unacceptable as their screw up forced us to miss valuable picture time, we had to pay for Ubers to transport the wedding party for some pictures, and the bus provided was not the vehicle we'd paid for. The owner stated "I'm not refunding the total because you had an opportunity to cancel when the driver didn't show. I'm not the father of the bride, so I'm not going to pay for your wedding expenses." Use any other transportation company in Indianapolis. My experience with this company was absolutely awful. When you're planning your wedding, you don't plan on finding Ubers right after the ceremony because your contracted transportation doesn't show up.
It was NOT a good experience; I reserved and paid for 2 limos 6 months in advance for my wedding. As the date got closer, I called to make sure everything was still in motion. The guy who answered the photo, said he was happy i called because he said i had to change my reservation. He stated that the limos were out of commission due to not have air conditioning. I asked if it would be fixed before the wedding which was 3 months away at the time; he told me no and that I had to use the party. After talking for about 30 minutes, i just went with the party bus because I was tired of going back in forth. A DAY before my wedding, we got a call stating that the party bus broke down and they we had to use a shuttler bus; I was pissed off but it was too late to switch companies. The DAY OF my WEDDING, I was picked up in a broken down, piece of crap bus. It was embarrassing and disappointing. DO NOT US THIS SERVICE FOR YOU WEDDING!!!!
Called day before to reserve taxi at 4:30 am next day to take daughter to airport. When time arrived no taxi was provided. Daughter called service and was told no taxi was provided; told to call a different service.
On May 20, 2016 I took cab# 516 from Indianapolis International Airport to a destination 12.7 miles and was charged $41.15. The driver was visible upset that I did not give him a tip.