Went to the store yesterday bought two chargers took them home they would not stay charging once you plug them in took them back 30 minutes later with boxes and receipt and he said something is wrong with our phones for a excuse and blew me off and refused to refund the money he is greedy dont trust him
I usually don't like when employees help me out because I find most people to be annoying and just in my way, but when I walked in today Trae pointed me in the right direction of what I was looking for and proceeded to be helpful throughout my time in the store. Job well done
The employees who work here are very well trained. I was greeted at the door by Trae who was very personable and made sure I purchased the correct product
I had a great experience during my recent visit. I wasn't sure what phone I wanted, but I was helped by Trae and he was very knowledgable of the products which made it easy to choose what I wanted in the end
Whenever I stop in it's because I think I have a harrowing issue with my phone. Within 5 to 10 minutes the tech has identified the problem, fixed my phone and I leave. Very simple, knowledgeable staff, informative.
Great help and lots of fun
Excellent customer service!!!Staff is very helpful!!!Great deals!!!Reasonable monthly plans!!!Fair prices!!!
she helped me for over 2 hours get this fixed after getting charged every 2 weeks for service thanks
Zero help. Zero service skills. I called in to ask a question to a local store at the direction of the 800 customer line. Instead of assisting me or even listening to me, they just transferred me back to the 800 line I had already been on the phone with for 4 hours. Very aggravating. Done with Sprint.
1 star is the lowest I can go...this store is worthless. My son went to the store to arrange for a new phone, no one waited on him. I bought the phone, he took it to the store for activation...they didn't. Now, 24 hrs later, 5 hrs with sprint today, and i'm still trying to clean up this store's laziness and ineptitude....and after 5 hrs with sprint today? they truly represent the company well.