Excellent customer service!!!Staff is very helpful!!!Great deals!!!Reasonable monthly plans!!!Fair prices!!!
she helped me for over 2 hours get this fixed after getting charged every 2 weeks for service thanks
Zero help. Zero service skills. I called in to ask a question to a local store at the direction of the 800 customer line. Instead of assisting me or even listening to me, they just transferred me back to the 800 line I had already been on the phone with for 4 hours. Very aggravating. Done with Sprint.
1 star is the lowest I can go...this store is worthless. My son went to the store to arrange for a new phone, no one waited on him. I bought the phone, he took it to the store for activation...they didn't. Now, 24 hrs later, 5 hrs with sprint today, and i'm still trying to clean up this store's laziness and ineptitude....and after 5 hrs with sprint today? they truly represent the company well.
Brand new Sprint customer - stopped in to buy more accessories at Avon store... $40 zag cover not on straight ... asked for it to be redone... employee exasperated I asked... I said forget it - I'll do it myself ... he continues to say well there's no guarantee I'll do a better job if I try again...still exasperated ... he's rambling... "Guess I'm the bad guy, I suck, maybe I should just quit"... comical... breathe dude, breathe
Paid full price for an iPhone to save my upgrade for a later use, yet the manager kept the cash and treated as an upgrade....horrible service even while getting robbed!
Most horrible customer service I have ever had. Was deceived and lied to. Then I was demanded to pay $75 to return a free tablet 4 days later....when I found out it wasn't free. Manager is horrible. Don't go here!!
I walked in a no one, I mean not one person said hello or even ill be right with you shortly. They just all looked at me as if I was an alien. They could've at least acknowled me as a customer.
sold me two recalled phones that do not work and should have never been sold due to they were recalled. refuse to refund $. many more tech issues and very poor customer support. owners should be ran out of town. they have more stores called unlimited mobile.
The associates are so helpful and nice while being good at suggestive selling