HORRIBLE! We have been customers for over 11 years. We paid $600 for the installation of security cameras and within 24 hours decided to go with another company that could do them and home networking. I have made multiple contacts to get our money refunded and Karen stated at least 3 different times she would bring it to me. When I got the check finally it was post dated and upon checking with their bank they continued to have insufficient funds. I grew weary of trying, deposited the check into our personal account and the check "bounced". I am taking them to small claims court. DO NOT USE THIS COMPANY as they lack basic integrity and will take your money and not deliver on services.
I have been a client for 3 years. I have used many security companies at my location.This one of the best security companies so far! Well staffed, f…
1712 N Meridian St Ste 200Indianapolis, IN 46202
From Business: Securitas is the most locally-focused security company in the United States, with over 450 local branch managers and more than 100,000 security officers who provi…
They advertise for experienced security or military or law enforcement...Well they lie because I qualify for all but was talked to like a child that didn't know anything..The interviewer was 25 or 30 yrs younger than me but he was suppose to have more knowledge than me....Ok now..They want puppets that they can control ..Not real experience.
Been a customer 20 years great company low rate ul listed monitoring company
If you are looking for a good reliable courtesy officer company Urban Tactical Response Agency will be the company for you. They are a team of professionals who work closely to take care of current issues while also providing a proactive deterrence with their presence. Their executive staff works well with the management to focus their agency's resources to professionally get the task done. In their first few weeks they were on our property they made a huge impact, we had outsiders breaking in units, sleeping in hallways, fighting, threatening staff on the property with guns. The word quickly spread that Urban Tactical Response Agency was serious about protecting our community. Urban Tactical Response Agency updates the trespass list daily. Other companies that I have worked with in the pass take hours to send reports. Urban Tactical Response Agency keeps me informed 24 hours a day with instant reports. Their documentation of incidents on the property has worked well in court hearings when needed as well. I wouldn't trust anyone else to protect my residents. Again, this is the best security company I have ever used in the city of Indianapolis and I've worked in Residential Property Management for 26 years. Evelyn Young Property Manager
Several months ago we contacted the company NUMEROUS times about a refund that they owed us because they accepted payment that was not due to them. After MULTIPLE phone calls, messages and even having to call from different phone numbers because it appeared they were avoiding our calls and being told every time that the check was in the mail we still have yet to ever receive anything from them. We were loyal customers for several years and are extremely disappointed to be treated like this by a "family business." They have lost this customer for good.
We have used Superior in both of our homes since 1996 and have never had a problem with the service or equipment and have never had a rate increase in that time. I would recommend this company to anyone looking to have a security system installed.
I have had Superior since 1997 when my house was first built, and I have had ONLY SUPERIOR SERVICE!!!!. Through the years I HAVE FAILED to pay my bill on time and Superior Security & Sound have accepted MY LATE PAYMENT without PENALTY OR DISRUPTION OF SERVICE. My most recent error I racked up a bill of $600.00 and finally Superior was kind enough to send my bill and ask me to please call them. I called and we worked out and affordable schedule of payment and EVEN KNOCKED OFF PART OF THE BILL!!!!!....As long as I stick to the agreement. NOW THAT IS SUPERIOR SERVICE!!!!!!...Especially in this day and time when there is NO CUSTOMER SERVICE THANK YOU FOR YOUR FAMILY OWNED BUSINESS AND GOD CONTINUE TO BLESS IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!