5311 Lexington AveIndianapolis, IN 46219
3799 E County Road 200 SDanville, IN 46122
From Business: Covering the entire state of IN. Call Today for truck, trailer and reefer units service & repair and roadside assistance. Truck Services include: Computer Diagnos…
VERY PROFESSIONAL COMPANY NICE TRUCKS WILL USE AGAIN FOR SURE CALLED 15 MIN LATER THEY WERE HERE BEST COMPANY
I was stranded in my car I called several towing companies. Every company said it would be a 2 to 3 hour wait stranded towing told me 30 minutes they were at my vehicle in 15 min very kind professional I would recommend this company to anyone I’m going to lock this phone number in my phone and tell my family and friends 317-546-1234 Christie Chubb
PLEASE HEAR MY WARNING AND AVOID THIS COMPANY!THEY LEFT MY FRIEND (who has chronic illness) SITTING IN THE RAIN AND COLD FOR TWO HOURS!! They kept stringing him along and telling him they were almost there so he didn't call someone else.When the driver FINALLY got there, he admitted he WASN'T EVEN IN THE COUNTY when he got the call.After I complained to the dispatcher, an "owner" called me to calm me down. He didn't do what he said he would do and I believe he was the dispatcher calling from another number.MOST IMPORTANTLY: THEY CHARGED MY FRIEND'S CREDIT CARD EVEN THOUGH WE PAID THE DRIVER CASH AND GOT A RECEIPT!!! I believe this is fraud. We are having to work with the bank to get the charge taken off.Even if you have to pay another company MORE than this company quotes you over the phone, it will end up being worth it! I promise you!
THIS IS THE BEST CUSTOMER BASED COMPANY WOULD TELL ALL MY FRIENDS AND FAMILY TO CALL STRANDED TOWING 24 HOURS A DAY FOR TOWING - LOCK-OUTS - JUMP STARTS AND TIRE CHANGES
**UPDATE**I had my legal council contact them today, 5/12/17, and request the photos. Apparently, they suddenly won't give them out without an official subpoena. So it went from "Manager's approval" to "Subpoena". Please someone try to tell me this company isn't crooked. I will be suing them and HAPPILY so. Don't even care if I lose at this point. They deserve whatever hassle this causes them.--------------These people are crooks, and incredibly rude. I suspect my car was towed illegally and when I showed up to request photo documents of my vehicle to find out whether this was true or not, they apparently need to have a manager present in order to give you a photo of your car when it was towed, which is complete and utter B.S. Oh and what do you know, a manager just happened to not be there.It has been 3 days now and every single time I try to call and contact a manager to get the dang photos of my vehicle before it was towed, the manager is conveniently never there, and I can't get them to e-mail the photo documents to me either. It doesn't matter much by now, because I absolutely need my car for work, and they make you sign a paper that says you can't get a refund from them in any way, so you're pretty much screwed.And you gotta' love a company that responds to complaints and allegations of poor service almost every time with the same copy and paste response each time.If nothing else says anything about how poor their management and business model is, that should speak volumes."Sorry if you parked improperly on someones private property and towed. We are just a towing company enforcing private property owners rules."Translation: "We literally don't give a damn, and we never screw up because we're perfect. It's your fault and we won't be held accountable for anything ever."
WORST IMPOUND LOT EVER. THE OWNER IS CROOKED AS THEY COME,STATE LAW IS YOU HAVE 72 HRS TO NOTIFY A LIEN HOLDER OF A CAR IN IMPOUND. 20DAYS AND I DIDN'T GET A LETTER OF ONE OF M Y CUSTOMERS CAR IN IMPOUND. I CALLED AND TALKED TO THE OWNER, AFTER SHE YELLED AT ME BECAUSE I KNEW THE LAW AND SHE WAS RUDE ON THE PHONE SHE TOLD ME IT WAS 590 TO GET IT OUT THEN SHE HUNG UP ON ME. THEY ARE THE WORST IMPOUND LOT IN INDIANAPOLIS TO DEAL WITH!!!
Fast and friendly service. Very fair and affordable pricing. No surprises and computerized dispatching with real time estimates.
Awesome customer service . The responce time was great called in to the dispatch number at 4am in the morning with a freightliner that would not build air .the dispatcher was awesome and advised that a road service specialist would call me and give me an eta .less then 10 minutes later the tech called me and was on his way . When he arrived he was very professional and had everything needed to get me back on the road .i would definitely recommend this company and will use them again
I calld smith towin and said i needed a tow and he was there in like 20 min and cheap nice person
This company is great! They try to help in anyway they can. I trust them with all my vehicles. The prices are the best I have found in town. They have always treated me as if I was family. I have several friends that use them as well. Auto mech shops as well as personal owners. Call Mike he will take care of you!