Minimal training for staff. Orientation is unpaid. Clients are not supported in gaining independence (staff do all cooking, cleaning and shopping). Very loose interpretation of state guidelines. Guardians should avoid this place.
No communication No follow throughNo loyalty Lack of training for staffRecommend to stay away from this company
Rehab therapists were great. But the rest of the staff needs to be trained on how to deal with patients that are stroke victims. They don't understand or help the patient understand what happened and that their memory was probably affected, as well as one side of their body. I spent a miserable year there.
Please go else where my family went on vacation and our car caught on fire my meds were lost in fire I got kicked out of pain program because I didn't risk my life and save my meds I go to Indy pain clinic they really understand you there
I have Always been treated Very well by everyone at this office :-) I am also a patient of Dr. Mimms who I adore! The office was great when he left! Called me and kept me informed of Everything and had another doc write my scripts. I can change to another doc with them or go see Dr. Mimms at his new office on banta red in Southport :-)
Dr. Mimms was AMAZING and made Rehab Associates and since he left the practice his patients have been TOTALLY DISREGARDED! Not only were notices not sent out explaining that our Dr. is no longer with the practice but we have been given NO ANSWERS OR ALTERNATIVE!! Running out of meds that you have been on for YEARS leaves one in tremendous pain and the body becomes sick yet the circus of staff could not possibly care any less. We have been refused certain scripts without warning because "whichever doc" isn't comfortable prescribing it???? The behavior of some of the receptionist has been not only surprising but downright frightening for the fact that there are individuals like this left to tend to patients needs and concerns. They have NO EMPATHY, Compassion let alone any knowledge to be dealing with anything but fileing insurance claims! That may explain the turn over in this office and possibly why multiple Doctors decided enough was enough and left this practice. What kind of PROFESSIONAL in this field decides to hang up on patients MID CONVERSATION when being faced with a patients BASIC NEEDS and doing so very politely!It's VERY STRANGE AND CONFUSING! JUST STEER CLEAR OF THIS fiasco alltogether if possible!
Dr. Mimms former office is finding anything and everything too hurt any and all of Dr. Mimms's patients. My case was done by a nurse named Tammy. She said on one day my script could be filled and another doctor would take over my case. The very next day she crused me and was very rude. She stated that I as the patient. It's my responsbilitiy to request my urine screens. Not the doctor. Last time I checked the doctor is to request those.
Sorry excuses for human beings let alone doctors! Stay away!
Dr. Neucks has been & continues to be one of the most thoughtful, thorough, empathetict, & kindest physicians I've had since my diagnosis over 20 years ago. He continues to make me aware of newer treatment ptions as available & we've made most decisions regarding treatment together after discussing my particular situation & possible benefits, side effects, etc. I would not hesitate to refer anyone, & if the wait is months, I'd still tell them his "doctoring" is worth it. It is very rare to find a physician who will give you all the time needed while there. The only difficulty I continue to experience is with the new group he joined. I have tried to adapt to the many changes - changes I realize are part of the new "rules" of the group/game.I understand & am sure it was for the best, but currently I've been swaiting a week to get answers to a question & medication refills. This hasn't happened before & can only hope this problem can be resolved.has become a problem