Okay. Called Will 2 weeks ago for a hot water heater. He told me he was bringing one everyday for a week and never showed. We agreed on a 50 gallon tank. After a week he shows up out of nowhere says he has the tank. With no luck anywhere and having 4 children I say okay. Turns out that the pilot does not work it will not ignite, and after spending my only day off removing the old one and installing the one Will brought turns out not only will it not ignite, but water pours out from the top of the tank. Not the pipes, the tank itself. He sold us a busted P.O.S. we are now once again without hot water and feel like we were robbed. There is no other word for it. Robbed I am reporting him to the BBB and I would recommend that no one deals with this so called business man. It doesnt matter how many of his friends he gets to post positive reviews. STAY AWAY FROM THIS PLACE. I hope it goes out of business, and keep doing this to people you will. I am a business manager trust me. I know way more about customer service than you will ever understand.
8977 Technology Dr Ste CFishers, IN 46038
From Business: Mister Sparky is one of the leading residential electrical service and repair companies in the Eastern U.S. and one of the largest in North America. Our warrantie…
5201 Park Emerson Dr Ste CIndianapolis, IN 46203
From Business: As your operational requirements become more challenging, count on Applied Industrial Technologies for the trusted brands, expertise and support you need.
Asked them to come out and fix my dryer, they showed up 3 hours late and then charged me $75 for (and I am not exaggerating) 11 minutes of work. 11 minuets from the time they walked in my front door till the time they walked out. They fixed the dryer, they charged me at $450 dollars an hour rate for just labor!
I called and had just gotten paid and was very excited because I just moved into a new place and wanted to get a washer / dryer delivered asap. ALL they had to do was deliver and take my money but the girl on the phone who I spoke with THREE times never even got around to texting me pics of what they had in the price range we discussed and she had said they had several to choose from. Again, all they had to do was text a couple of pics, deliver what I chose and then, take my money. That's it. Would have been an incredibly easy sale for them BUT instead, they chose to blow me off. THREE TIMES. wow again. Went to one of their competitors and am very glad I did. I have more appliances to buy and will not even bother calling them now. #WasteOfTime
These folks are top notch.. long time experience.. fair reasonable and knowledgeable. I'd go back anytime.. You don't stay in that business by providing crummy service or bad advise.. and they have been in the business many years.
ATTN: To anyone in the indianapolis area who is looking to buy or sell any appliances, do NOT go to Big Johns Appliances. The employees are very rude and have attitudes. I called asking about how to sell my dryer and she told me i could bring it today and I would get $10-$50. I go to bring my dryer and they tell me they are not buying anything because they have no cash with a lot of attitude and i asked another lady if they could do an IOU and she gave me attitude immediately and said i only asked about dropping it off not about selling it or they wouldve told me they had no cash and they will not do that. So even though i knew their price range for a dryer i somehow only asked about dropping it off? I feel this is a scam to get people who have nothing else to do with their appliances after hauling it all the way there to leave them there and make 100% profit. This is a hands down horrible business and i am not uaually one to give employees attitudes or complain but they got me so mad.
Love my Kirby! Very friendly and helpful staff. Now that they deliver the bags its even more convenient.
I teach High School and see teens being cheated by JMJ and Assoc all the time. They are a scam operation. They cheat the young employees and cheat customers. Stay away.
Talk to Will.......he will take care of you. I had a great experience with Empire For Less. I would recommend them to anyone looking for great used appliances.
I have purchased many new vacuums from this shop. I have also had them do any repairs needed. The vacuums were used for both residential and commerical use. For over 10 years I have received nothing but Fast and Friendly Service at a Fair Price.
We had an excellent experience with Big Johns. We bought a washer and dryer back in the summer of 2013. The washer had a few problems, but it had a 90 day warranty and they came out each time to take care of it, no questions asked. A year later, we had an issue with a small and inexpensive wire needing replaced. My dad was going to fix it, but he had a difficult time finding the exact part, even after looking online. He went into big johns and, since we were customers in the system, they handed him the part right there. We are so thankful for their amazing customer service. We will definitely be back for our next appliance purchase!