Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
3800 E 96th StIndianapolis, IN 46240
From Business: Your Acura dealer service department offers the best care for you vehicle available. Their technicians have spent many hours studying and training on proper Acura…
5425 N Keystone AveIndianapolis, IN 46220
I came in with an engine noise, thinking I was going to be replacing my engine, or who knows what. after about 30 minutes or so, Dan, the service wr…
1300 N Shadeland AveIndianapolis, IN 46219
From Business: Ray Skillman Shadeland is an automobile dealership that sells and services a range of new and pre-owned vehicles. It provides a variety of cars, sedans, minivans,…
1850 N Shadeland AveIndianapolis, IN 46219
Sean is my “go-to” guy. He never steers me wrong in the maintenance of my car.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
SHADELAND AUTO IS A GREAT BUSINESS. I WAS DRIVING FROM MEMPHIS TENNESSEE TO INDIANAPOPLIS TO VISIT MY COUSIN, MY 1996 BMW WAS STARTED RUNNING BAD DURING MY DRIVE UP, TO MAKE A LONG STORY SHORT MY CHECK ENGINE LIGHT WAS ON, AND MY MOTOR WAS MISSING. I HAD A FUEL FILTER THAT NEEDED INSTALLING, EVERY SHOP THAT I CALLED IN THE AREA SAID THAT THEY WERE TOO BUSY, OR THEY DIDN'T INSTALL CUSTOMER PROVIDED PARTS. I CALLED MY COUSIN DENISE THAT LIVES IN INDY, SO SHE GAVE SHADELAND AUTO AN EXCELLENT RECOMMENDATION. I CALLED SHADELAND AND EXPLAINED MY PROBLEM, THEY INSTRUCTED ME TO COME RIGHT ON, SO WE DROVE THERE AND ASKED THEM TO INSTALL MY PROVIDED FUEL FILTER. THE GUYS AT THE FRONT COUNTER WERE EAGER TO HELP ME, THEY QUOTED ME $80.00 AND PULLED IT RIGHT IN, AFTER THE INSTALLATION, THEY TOOK THE INITIATIVE AND PLUGGED UP THEIR CODE SCANNER BECAUSE MY CHECK ENGINE LIGHT WAS ON. THEY REPORTED TO ME THAT THE RANDOM CODE MISFIRE LEADS TO THE # 4 FUEL INJECTOR. I EXPLAINED TO THEM PARTS FOR MY 1996 BMW ARE MOSTLY HARD TO FIND ... I WAS DRIVING FROM MEMPHIS TENNESSEE TO INDIANAPOPLIS TO VISIT MY COUSIN, MY 1996 BMW WAS STARTED RUNNING BAD DURING MY DRIVE UP, TO MAKE A LONG STORY SHORT MY CHECK ENGINE LIGHT WAS ON, AND MY MOTOR WAS MISSING. I HAD A FUEL FILTER THAT NEEDED INSTALLING, EVERY SHOP THAT I CALLED IN THE AREA SAID THAT THEY WERE TOO BUSY, OR THEY DIDN'T INSTALL CUSTOMER PROVIDED PARTS. I CALLED MY COUSIN DENISE THAT LIVES IN INDY, SO SHE GAVE SHADELAND AUTO AN EXCELLENT RECOMMENDATION. I CALLED SHADELAND AND EXPLAINED MY PROBLEM, THEY INSTRUCTED ME TO COME RIGHT ON, SO WE DROVE THERE AND ASKED THEM TO INSTALL MY PROVIDED FUEL FILTER. THE GUYS AT THE FRONT COUNTER WERE EAGER TO HELP ME, THEY QUOTED ME $80.00 AND PULLED IT RIGHT IN, AFTER THE INSTALLATION, THEY TOOK THE INITIATIVE AND PLUGGED UP THEIR CODE SCANNER BECAUSE MY CHECK ENGINE LIGHT WAS ON. THEY REPORTED TO ME THAT THE RANDOM CODE MISFIRE LEADS TO THE # 4 FUEL INJECTOR. I EXPLAINED TO THEM PARTS FOR MY 1996 BMW ARE MOSTLY HARD TO FIND PARTS, ANYWAY THEY LOOK UP THE INJECTOR AND SAID THAT THEY CAN GET IT IN ONE HOUR, I TOLD THEM THAT I'M HEADED BACK TO MEMPHIS, THEY LOOKED UNDER MY HOOD AN IDENTIFIED THE PROBLEM, MY #4 FUEL INJECTOR WAS UNPLUGGED. THEY PLUGGED IT BACK IN, AND TURNED OFF THE CHECK ENGINE LIGHT ABSOLUTELY FREE. MY 96 BMW WAS RUNNING SO SMOOTH WHEN I LEFT, THANKS TO SHADELAND AUTO IN INDIANAPOLIS, THE DRIVE BACK TO MEMPHIS WAS GREAT. I CAN NOW CONFRONT THE SHOP BACK IN THE MEMPHIS TENNESSEE AREA THAT REMOVED MY INTAKE- MANIFOLD, AND REPLACED THE VALVE COVER GASKET ON MY BMW PRIOR TO MY DRIVE UP. THANKS SHADELAND AUTO, YOU HAVE MY RESPECT.
Several weeks ago, during terrible weather, the wiper motor went on my ML320. I was grocery shopping with my kids at the time and had to have my husband come pick me up, leaving my car in the parking lot. This happened on a late Sunday afternoon. My husband went online when we got home to look up repair shops in the area, we’re relatively new to Indy, and he came across Benz Unlimited. He called to leave a message (because it was a Sunday) however, John answered. John took the time to troubleshoot the problem over the phone, determining it was most likely the wiper motor. My husband asked how quickly he could get my car in John said he would be able to get my car in the following day after business hours. The next morning, we received an itemized, easy to read estimate from John. Over the course of the day, my husband did contact the dealership for an estimate and after a several hour wait, we received an estimate that was exponentially higher than John’s and was somewhat vague. Needless to say, we were sold on going to John and after work, we dropped my car off. We got stuck in heavy traffic on the way and were concerned about missing our appointment time. We called John and he was more than understanding. Once we arrived, we met John. He was extremely polite, professional and knowledgeable. We were impressed with his overall shop appearance and cleanliness. John said he would try to have my car done as early as possible the next day. Much to my relief, he called me mid morning the next day, telling me my car was ready to be picked up. I had a rental car and told John I needed to drop that off first and take a taxi to his shop to pick my car up so I was unsure how long I would be. John was nice enough to offer me a ride to drop off the rental, which saved me even more money on the cab fare J Also, John did look my car over for anything else it might need, free of charge. He gave me a heads up on a few things but it wasn’t a pushy, sales pitch. More of an FYI for down the road. I will absolutely be returning to John when I am a bit more down the road for any and all of my service needs. Thank you again for your prompt help, kindness, and most importantly, honesty! Taisha W.
After some confusion on the correct business address (it was a YP.com issue) and being told by a gentleman that "benz unlimited did not exsist, and he had no idea where benz unlimited had gone"........ I just simply went to the business website (which is www.benzunlimited.com), and I am sure glad that I did!! After a brief explanation from John (the owner) about the address confusion we got down to business. I have a 2004 E 500, and was quoted from serveral shops (including the dealership) an astronomical price for a full brake job, service B, and a brake fluid flush. Once John examined my car, he went over every single detail of what needed to be done and why. This is something I do not believe I have ever encountered before!! Not only did I instantly feel that John was not only an expert when it comes to Mercedes, but was unbelievably less than ANYONE I had look the car over!! The estimate for repairs that I received from Benz Unlimited was so much less, that I asked on the spot if I could leave the car with John, so he could possibly finish my car by the next day. Johns response " I will have you all set today by 5!! Everybody else was a day to 2 days before I would have my beloved Mercedes back (including the dealer as they were not even taking appointments for this particular week???? Upon picking up my car at 5 p.m. John once again went over everything he did, showed me all my old parts, and verified that all replacements were in fact Mercedes Benz Original parts, not some cheap knock off parts. I could not be more pleased with my experience with John and Benz Unlimited. It is my honest advise, that if you are a Mercedes owner, and am tired of paying the high prices for basic service, or major repairs, please take my word, GO SEE JOHN!!
It took me awhile to write this review because I was laughing to hard at Brickman and HotRod07's reviews. First off, a guy falling asleep with the accelerator floored while on the Dyno is hilarious. I'm not even sure that's possible unless he has Narcolepsy. And the sandwich on the intake, Really? LMAO. The other seems to be a disgruntled ex employee, that I bet didn't have the Testicular Fortitude to express his anger to management and instead became a Keyboard Warrior. I have had two vehicles in for work at RPM. The first was a GMC Sierra that had the usual Rocker Panel and Cab Corner rust. I must say the Body Shop did an excellent job on the repairs. They even went the extra mile and put the rock guard on the Rockers before paint. It looked as good, if not better, than factory. The second visit was for an exhaust upgrade on my Muscle Car. I went with Flowmasters that Bob ordered for me. He called me as soon as they came in and had me come in the next day. I literally only waited about an hour and a half and it was finished. Bob took me back to the shop and had me look at the work while the car was still on the lift. The welds on the mufflers were great and no exhaust leaks. I also looked at some other projects that were in the shop and I must say that the workmanship was great. I've seen a lot of cars they have put out and the finished product was top notch. Bob went out of his way to make my visit a positive one. I highly recommend RPM Performance and will be a repeat customer.
Just picked up my'02 Monte Carlo SS After they made many repairs. The lady in the office really knows what she's talking about. They replaced my intake manifold and gaskets, o2 sensors, maf sensor,map sensor, had the exhaust repaired, replaced both hinges in my driver side door , multi function switch and Power steering pump. They did all this in 1 week. And charged me a third of what the dealer and 2 other garages quoted. Plus a few more items. My car and I are now happy after having multiple mallfunction lights on for over a year . I looked at reviews of this small 2 stall garage and decided to let them work on my car. Mind you I have been a mechanic for over 30 years to include 10 plus years as a jet engine mechanic on F15 fighters in the US Air Force. I could not be more pleased with the professional communication of the staff. They were informative, as to what was wrong with my car. I knew going on it was a hog of a car to bring back to life. They fixed it, and did it right. So for all the nasty reviews I have seen, they must not have cared to spend the money to have it done right. I highly recommend this small locally owned business to work on your cars and trucks.
Great customer service ( younger to mid age black woman ) @ the Keystone & 54th st. Location in Indianapolis,IN. 46220 district . Great Attitude, patience, great advice, very pleasant !:) told me they can test my old starter to make sure if its faulty & if so, what part of it is the problem. She took the time to let me know I will receive $$ back when I return the old starters Core. I will definitely go to that Particular company, &, that particular Location. lastly I Hope Ms. Diana Gannaway is working tomorrow, when I go to pick it up! Now that's GREAT Customer Service! " If its possible to tell someone is about their company, and not just pricing a product, but explaining in detail all the rewards & Benefits of choosing AutoZone to take care of not only my automotive needs but my Individual needs and then some. If I could give a higher rating I would have, ALL BASED on Ms. Diana! Please give that woman some recognition! Thanks for making my day and pocket book both HAPPY! Sincerely ... Marc A. Lewis email@example.com Please E mail me & let me know Autozone Value's Ms. Diania Gannaway, Like I Do. :) Thanks again.
I was recommended to bring my car to Sharps by a friend of mine. I ran into several mechanical issues with my car that needed immediate attention. Dustin, shop tech assisted In everyway possible, both over the phone as well as inside the shop. I was a bit unfamiliar with the area ( being as that i just recently moved to Indy area) but Dustin guided me to their shop no problem. He even recommended some alternatives for me In which helped save me money. After getting to the shop, Dustin and his Manager assessed the damages and quoted me a price that was more than comparable but truly unbelievable. They have a great business, business professionalism and are GREAT people. I have been to quite a few shops in my life but never one that made things more possible and accommodating than Sharps. Things they've done, will never go unnoticed. They have my business and is within no doubt, they would earn yours!! I'm not a paid script actor, i didn't receive money for putting up this review, i gain noting but respect for good business from guys like this!!
On January third I called your company to inquire about your services. My car key had broken off in my ignition. After stopping by my electrical mechanic's place -he told me he would have to order a new ignition from Toyota and this would tie my car up for a day. I mentioned to him that perhaps a locksmith could be of help for me. He said by all means check it out. He quoted me $200.00 for him to service my car. Since I could still start my car, I decided to go on to work and call your company from there. I did and Dave came out and couldn't have been more courteous, efficient, and professional and knew what he was doing! In less than one hour the job was done! I felt very confident with his work. The technician you sent me couldn't have restored my faith in the unknowing any better! Dave, I'm sure, is a delight for you have in your service and for customers. Thank you so much for being a professional and efficient service. Good service is hard to find today.
About a year ago, I began having problems with my 2000 Pontiac dying as I was driving. This happened everyplace I was going but was an intermittent problem. A friend gave me the name and number for this place, I took my car there and they could not find the problem. I left it there so they could try to track it and after 3 days, they called and said they found nothing wrong. I got the car back and had repeated problems. I ended up taking it back 2-3 times and they finally there was a short that was not able to be detected by the diagnostic machine. The part was available through Pontiac but was terribly, TERRIBLY expensive. So the owner made the part himself, installed it and returned the car to me. There was NO charge for all the previous times the car was there and the final bill was just for labor and materials used to make the new part. I would recommend them to anyone and have become a repeat customer! Good job, guys!!!
I have had my car at RPM numerous times. I haven't ever had a bad experience. They were friendly fast and competitive on their prices. The jobs were quoted and completed in a timely manner. Bob, The Manager has went out of his way for me multiple times. He drove to my work place after hours,, met me on my break just to give me a part off of my car. He showed me what he was working with. My last visit my car was done in less than 2 hours. I wasn't expecting to get my car back for days. Brian at the Parts counter, is the Best in the Business. He knew what I was attempting to achieve with my car, he helped me to go above and beyond. I will be a return customer of RPM Performance. Please don't let these negative reviews reflect the real work that is done on at the RPM East St. Shop. Hands down First Class Shop.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.