My experience with Dr. Deborah Mann has always been excellent. It is so great to have an eye doctor you can have full confidence in plus the eyeglass personnel do a great job, too.
Wonderful doctor and staff! Very patient and knowledgeable. Took son for eye exam and issues. They explained everything to him in detail and were ve…
5875 Castle Creek Parkway North Dr Ste 136Indianapolis, IN 46250
From Business: TLC is North America's largest LASIK provider, having performed more than 2.2 million laser eye surgery procedures since our founding nearly 20 years ago. We are …
14. Knotts Optometry
Knotts Optometry has wide variety of up to date frames and great selection of contacts. You get great service and the latest state of the art exams …
8103 Clearvista Pkwy Ste 240Indianapolis, IN 46256
From Business: At Eye Surgeons of Indiana, we have a 20 year history that speaks to our success as surgeons. Everything we do, we do with YOU in mind. From meeting with caring s…
Nancy needs to attend a customer service seminar and probably a senior care one as well. My mother stated her social security number was wrong, Nancy said “don’t worry about it, it will be corrected”. It was not corrected. The number was still incorrect the next day. I felt we were shoved around like cattle for the 3 hours we were there. The “waiting room” was nothing more than a crowded hallway that provides no privacy between families; something you may expect if this were an HMO facility nor did I love the slamming door.I did not get to hear aftercare instructions. I waited in the car for 20 minutes before I went back in to find out where my mother was, Nancy was busy chewing on food and did not know where my mother was. Guess where she was? She was in the bathroom getting sick. I should have been notified IMMEDIATELY that she was not feeling well.The most unforgiveable offense is when I called triage at 3pm with a question of aftercare. I left a message. NO CALL BACK! My mother had 6 pages of instructions laying out on her kitchen table. If I had to call to ask a question, imagine how confusing this is to seniors!By the way, the triage nurse that wheeled my mom out was wearing dangling earrings; something I would accept if I were in a bar ordering a drink and when I emailed ESI to ask for a name and contact to send a complaint, no response but I’m not surprised.Going forward, my suggestion on how to salvage the name of Eye Surgeons of Indiana:•Educate staff on common courtesies•Allow family members to be with patients until actual surgery•Become HIPPA solvent, get rid of the waiting hallway and make the room private when the families speak with you•Improve triage call backsKim Mullins
Amazing practice, people, and doctors. Always at the forefront of technology in their industry which is appreciated.
I have been going to Whitson Vision for several years now and have to say this is the happiest I have ever been with my vision! I was not a candidate for LASIK but the doctors at Whitson Vision were able to recommend and fit me with contacts that I could get my best potential and take care of my dry eyes. It is great to finally understand what is going on with my eyes and what I need to do to improve the quality of my vision! Thank you Whitson Vision!
Dr. Cmejla and Dr. Greenberg were both very kind and professional. Their staff was equally pleasant and helpful, and made sure that I was well-informed prior to the operation. The information I was given answered all of my questions regarding how the procedure is done and any possible complications. Their office was comfortable and well-kept, though my visits have been so timely that I could have failed to notice. I was even offered a cup of coffee. I would suggest LasikPlus to any Hoosier: results are immediate, and ten days later I have no concerns. I was given everything I need to take care of my eyes during the healing process. It is extremely refreshing to be able to go about my business without cleaning a pair of glasses, or worrying about whether they may fall and break, or losing contacts, or forgetting to take them out, etc. Thank the good doctor.A+ 100% 11/10
I am a patient of Dr. Stephen Johnson at Midwest & can I just tell you he is amazing? I've been seeing him for approx 2 Years for my Keratoconus. I wasn't always the best patient, I rescheduled a few appointments & was reluctant to have the corneal transplant that was needed. However, once I decided to commit & move forward, I was immediately reassured as I have always been that I was in the right hands. The team was remarkable with being supportive & informative. Regarding the surgery; Dr. Johnson did a fantastic job. I couldn't be happier with the care I am receiving & I am very optimistic that me having this surgery was one of the best decisions I've made in my life. I wish you all the best of luck with your outcome & prayers that your outcome & care is as good as I have received. Also, I am only 2 days post from my surgery & I have a some pain & mostly discomfort but my eye feels much better today than it did prior to having this surgery. ! Teas R. Utley
So amazing still in shock after a week that I can see so clear without glasses the best thing I have done for vision and all the staff here is so nice
The costs for this eye doctor are outrageous. For a new pair of glasses, contact appointment and evaluation I was somewhere near $800. After having endless problems with my contacts, and spending more money with follow up appointments (3 additional appointments at close to $80 each with medical insurance), they refused to release my contact prescription when I had an outstanding balance (somewhere near $100), and then refused because I was over a year from my last "contact appointment" but not my last follow up. I should clarify the front desk woman who I spoke to about releasing my prescription did not tell me they would not release my prescription on the phone, but instead sent me a letter with my outstanding balance. The two women I spoke on the phone with were incredibly rude. It's unfortunate such a great community like Irvington who prides itself on small businesses, has been plagued by such an overly-priced chain brand.
My appointment for my special needs son was at 9:30.....I walked out at 11:30 without any conclusion. Kept us waiting, and waiting. It was the most disrespectful show of their lack of caring for our time. Will never go back.
The exam was excellant. The eye glass selection and help was excellant. The missing half star is for not being clear about the total cost for every thing. I had a hard time getting a true cost until I had my credit card ran and I had received my receipt. I will take responsibiltiy for not asking to see the cost before handing over payment, but I think it should be standard practice to see a bill before you pay (just like a restuarant).